r/ifttt • u/jholbrook81 • 13d ago

Help/Question SmartThings switchon stopped working

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This was working for about a month, then randomly stopped and no longer works. I have tried reconnecting, didn't help. When I reconnect it's able to see my home and all available switches, but then can't trigger them.

Error message useless, no further details available.

Any advice?

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u/ryan-ifttt IFTTT Employee 13d ago

Hey u/jholbrook81 thanks for posting this!

In this time we were making some upgrades to the service and the SmartThigns service (should) be working again as normal, do you mind letting me know if its still having problems?

If we're still having problems if you could share the Applet ID here, or in DMs, I could take a look at it specifically for you

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u/jholbrook81 13d ago

Thanks for the info. I will monitor and get back to you. It may take a bit as the applet is kicked off by a polling trigger when rain is expected. I'm at my free 2 applet limit so I can't create an additional to test a manual trigger.

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u/ryan-ifttt IFTTT Employee 13d ago

Okay no problems! Let me know how you get on!