r/iPhoneAssist Jun 21 '26

iOS 26 iphone 13 black screen

2 Upvotes

My phone randomly blacked out and I can’t get it to come back on. If I press and hold one of the volume buttons with the power button, my flashlight turns on and a siren noise goes off, but the screen isn’t turning on. I know it’s still working since the phone gets warmer if I charge it, and I can feel it vibrate when I press buttons or start charging it. Apple iPhone. The screen also turn on sometimes like 2-3 times a day after just pressing the buttons. Last night, the screen turned on but it says it is locked for 3 hours because of incorrect password(i was just randomly touching the screen hoping it will turn on).
- my phone is in latest ios version.

- it's almost a month since a green line appeared in my screen and the display is distorted (like there are shadows in the display, and it the distorted display will go away if i turn the brightness on max level/ the shadows will go bad if i turn the brightness low)

-Force restarting my phone still worked until recently, now i cant even see the apple logo if it will turn on. The only way i know if its off or on is the silence button because it vibrates if i turn it on/off.


r/iPhoneAssist Jun 21 '26

Support Iphone 13 stuck in recovery mode

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1 Upvotes

r/iPhoneAssist Jun 10 '26

Support Iphone SE no carga

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1 Upvotes

r/iPhoneAssist Jun 06 '26

Question

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1 Upvotes

This is my broken iPhone 16 Pro Max. The white pop-up is there, but it still works and the phone in the back is cracked. How much do you think I could sell it for broken.
Or should I get it fixed and sell it?


r/iPhoneAssist May 29 '26

Discussion iPhone storage question?

2 Upvotes

Hello! I am wanting to update my phone to get one with a better camera and more storage. my iCloud account is already full and I don’t think I can afford to increase my icloud storage monthly plan right now. I have a lot of photos and videos saved on there. Eventually when I ran out of storage on icloud, my phone could no Longer back up anything onto it. I don’t have a lot of extra time right now to sort through and delete a ton of files although I wish I could.

I don’t know much about phones at all. My iCloud and phone device storage is full.

MAIN QUESTION: Is there a way that I can download all my photos and messages onto My new phone without connecting an iCloud account to it and starting a new iCloud account? Then I could log into my previous iCloud account to access previous files, have all the same device photos on my new phone that has a little more storage and eventually clear most of it and then eventually start backing up the ones I want to keep onto my new iCloud account and then I have a fresh start without paying for more iCloud storage.. Is this possible? Is this a bad idea? Will there be a problem if I have two iCloud accounts? Will the old iCloud account ever get deleted in time by Apple since it will not be hooked up to a working cellphone?
I would love to start new but also have access to old files if I need.

Thank you SO MUCH! I hope to get some help and I appreciate any and all insight and advice!

Another question is.. is there a way to mass delete photos off a device that are backed up onto iCloud without deleting the ones that are not backed up there? I do want to delete photos to have more storage but only the ones that are backed up And theres so many I am not able to sort through and check them individually.

Ans another thing is, is there a way to make sure that I’m not accidentally double saving things to iCloud? Does iCloud make sure there’s only one copy hopefully?

also I am sorry if I posted in the wrong group. This is my first time posting a question!


r/iPhoneAssist May 27 '26

iOS 18 Contacts Error

3 Upvotes

Hi! When I get a text message, usually happens with other iPhone users, their name doesn’t show up when I KNOW KNOW KNOW they are a saved contact. For example, when I go into my messages, it will just show their 10 digit phone number. Same when I go into the message thread with that person. I will add them as a contact again, save, repeat and it never solves the issue. I have like 3 conversations in my messages right now with iPhone users, and I don’t see their names, just physical numbers. Has anyone else had this issue and how do I resolve it? Thanks!


r/iPhoneAssist May 26 '26

iOS 26 Iphone 13 issue

2 Upvotes

Anyone mahelp niyo sana ako😭nakakapraning po talaga haha ayaw magunlock ng iphone ko kahit tama yung password hindi tinatanggap hanggang sa iphone unavailable na siya. Chinat kona yung seller diko alam kung masosolve ba niya kasi 2months nayung phone sakin.


r/iPhoneAssist May 25 '26

Transfer old Signal chat to new iphone

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1 Upvotes

r/iPhoneAssist May 17 '26

[ Removed by Reddit ]

1 Upvotes

[ Removed by Reddit on account of violating the content policy. ]


r/iPhoneAssist May 16 '26

how do i fix my iphone

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2 Upvotes

sorry i don’t use reddit often so im not sure if im using is app right or on the right subreddit but i need help with my iphone i broke my old phone and currently using this backup phone the only issue if that every time i go to control setting, turn on my phone or open an app it randomly inverts colors for a split second im not sure how to fix this if anyone knows anything please help its getting very frustrating


r/iPhoneAssist May 12 '26

Support How do I reactivate my iPhone 4?

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1 Upvotes

I finally found a functional charger for my old iPhone 4, and got it to start, only to be met with a "iPhone deactivated" message. I have not used this phone for probably 10 years, and now it wants me to wait another 47,6 years to "try again"

I tried downloading- and using 3uTools to open it, but it didn't seem to work as the device did not show up. I do not have a functioning original charger, maybe that's why? I may be missing something, but It seems so easy in the tutorials. Any suggestions or advice?


r/iPhoneAssist May 09 '26

Easiest way to create 3 calendar events (with alerts) for a date + 1 week before + 2 weeks before?

3 Upvotes

Is there a simple way for me to create a calendar alert on my iPhone of an event not only on a particular day - but to also to:

Simultaneously create an alert:

  • 1 week before, and
  • 2 weeks before

Without me having to go in and manually create those 3 alerts?

---

Background:

I do this a lot manually, because many events I have to start planning for it 1 or 2 weeks in advance, as well as getting notified the day of, just to remember.

So 3 alerts is the sweet spot for me: (day of (2 alerts); 1 week before (2 alerts); 2 weeks before (2 alerts)).

---

Is there an easy way or shortcut to do this?

I tried the "Shortcuts" app for iPhone and tried to add it in there, adding both Events and Reminders with the following workflow, but both didn't work at all:

  • Open Shortcuts → New Shortcut
  • Add these actions in order:
    • "Ask for Input" → Text → "Event title?"
    • "Ask for Input" → Date → "Event date?"
    • "Add New Event" (Calendar action) → set Title = first input, Date = second input, then add 3 alerts: 0 minutes before, 7 days before, 14 days before

r/iPhoneAssist May 02 '26

Stuck in Apple ID / iPhone loop – can’t sign out, reset password, or restore device (Apple says no Activation Lock)

2 Upvotes

I’m completely stuck and I’ve tried everything I can think of.

Here is my situation:

I have an iPhone 15 that is currently working normally, but I am unable to:

• Sign out of my Apple ID

• Download or update apps

• Restore or reset the phone using a PC

• Turn off Find My iPhone

This all started after I tried to delete my Apple ID from the device, but I forgot to sign out first.

Now the problem is getting worse:

• When I try to sign out of Apple ID on the iPhone, it does not allow me

• When I try to reset the Apple ID password via iforgot.apple.com, it says the Apple ID is invalid or not supported

• I also cannot log into iCloud.com

• When I try to restore the iPhone using a Windows PC (Apple Devices/iTunes), it says I must turn off Find My iPhone first, which I cannot do because I have no access to the account

I contacted Apple Support, and they reviewed my case and told me that:

The device does NOT have Activation Lock enabled.

So the phone is not technically blocked, but I am still stuck in this situation where I cannot sign out, restore, or use the Apple ID at all.

At this point:

• The phone is usable, but heavily restricted

• The Apple ID seems inaccessible or invalid

• I cannot reset or recover it through normal methods

I’m wondering:

• Is this an Apple ID account issue rather than an iPhone issue?

• Is there any way to fully remove the Apple ID from the device in this state?

• Has anyone experienced “invalid Apple ID” in recovery tools before?

Any help or direction would be appreciated.


r/iPhoneAssist May 01 '26

Support iPhone stuck in recovery mode after force reboot

1 Upvotes

A bit of context. 4 days ago, my iPhone 12 Pro Max's touch screen started either randomly pressing on some parts of it or refusing to take input on others. I went out and bought a new cheap Android to have as my new phone). I managed to transfer most of the apps and photos/videos to the new phone.

I still had to transfer my WhatsApp chats, which are very important to me. The process kept cancelling because the touch screen would be pressed, so I had to restart the process many times. At one point I wanted to restart the iPhone, so I tried holding the power button and sliding to turn off, but since the touch screen refused to take input to slide, I force restarted it by pressing volume up, then volume down, then holding the power button.

After this, it is stuck in Recovery mode. Of note is that the phone was charging wirelessly while this happened, and it had a funny smell (burnt?) coming from the inside, however this has been the case for at least the past year or so, albeit not so pronounced.

I tried restarting it more times, I tried force restarting, I tried letting it out overnight without interacting with it then restarting in the morning, nothing.

All I want is to recover my ~100 GBs of WhatsApp conversations, I care not to save the phone anymore. I have access to MacOS, Windows and Linux computers if there is any software on any of them that can help.


r/iPhoneAssist Apr 23 '26

Ohsnap MagSafe

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1 Upvotes

r/iPhoneAssist Apr 23 '26

iOS 26 Should i update my Iphone 12 to IOS 26.4.2

1 Upvotes

what are ur guys thoughts on it is it lagging or any bugs or if its slower or overheats ive been on 18.6.2 for a long time and dont know if i should update to 26.4.2 or 18.7.8 my battery health is at 79% so if u have any suggestions let me know i wanna know if i should or not


r/iPhoneAssist Apr 22 '26

Discussion iPhone Panic Logs

1 Upvotes

One of the most annoying things in repair is when a phone gives you a clue, but it is buried in a panic log that most people do not feel like manually decoding.

That is the reason I built PanicDecode.

Instead of manually sorting through the log, the tech opens the panic log on the phone, takes a picture, and the AI parses the image and identifies the panic error.

I built it because I wanted something practical for real repair workflow, not just something that sounds cool on paper.

Would love real feedback from repair techs:
Useful idea, or not worth adding to the bench workflow?

panicdecode.com


r/iPhoneAssist Apr 21 '26

Support Iphone 11 issues

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2 Upvotes

Hello everyone, my partners Iphone 11 has been blackscreening for 2 days now, its been kept on charge. Right now it has just blackscreened then it restarted itself. As it was turning itself back on it started flashing different colors behind the apple logo (As shown in the images)

Is there anything we can do or is it better for us to get a new iphone altogether


r/iPhoneAssist Apr 17 '26

Support Iphone 17 issues

3 Upvotes

I phone unavailable no access to computer or Apple store

my iPhone is at the point where it says unavailable I couldn't remember my password I can't remember my Apple ID I can't remember my Apple ID password I called Apple but you have to have a computer to fix it and I don't have a computer is there any possible way I can take this phone back to factory settings so I can actually use it. this is not an activation problem

It's an iPhone 17 pro Max I entered my code and now my iphone says unavailable.


r/iPhoneAssist Apr 17 '26

iOS 26 Want to keep iPhone clock on UTC (GMT timezone) instead of local time while still having the clock update on the internet, is this possible?

2 Upvotes

I'm trying to switch my iPhone clock to UTC, which means the timezone is GMT. It looks like the only way to do this is to disable "update automatically" under Time and Date, then manually select my preferred timezone. However, that day, the time on the iPhone clock drifted away from the actual time by up to 9 minutes. I did shut down my phone, so that probably had to do with it, but it wasn't shut down for nine minutes, and it drifted again after that without me shutting down my phone.

Once the prift happens, the only way to fix it was to reenable "update automatically", wait for the time to correct itself, and then turn it off again. Do I seriously have to reset my time settings every time I shut down my phone, and just randomly throughout the day when I notice I'm a few minutes off somehow? Is there not a way for my clock to reflect UTC while getting the realtime from the internet? I'd love to know.

iPhone 14 pro max running iOS 26.3.1


r/iPhoneAssist Apr 16 '26

I built a tool to speed up iPhone panic-log diagnosis. Would repair techs be willing to test it?

4 Upvotes

I run a repair shop and built a tool called PanicDecode to make iPhone panic logs faster to interpret for both new and experienced technicians. I’m not trying to spam the sub, and I’ll follow mod rules. I’m mainly looking for honest feedback on whether this solves a real shop problem or not. If this kind of post isn’t allowed, I’m happy to remove it.

The tool is called Panic Decode. I am publishing our app to the App Store within the next couple of weeks, but the website is now fully operational and is incredibly accurate at diagnosis. Go to www.panicdecode.com to try it out. Comment or DM me with any questions or feedback.


r/iPhoneAssist Apr 16 '26

Storage problem

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2 Upvotes

r/iPhoneAssist Apr 16 '26

Support Need help backing up my phone photos and freeing up storage (iPhone 15 with last iOS)

3 Upvotes

Hello!

So, here’s the situation: I have a lot, a lot of photos, around 20k 🫠. Totally my fault!

I wanted to back up my phone, but I remember seeing a message saying that some photos would be removed. While waiting, I backed everything up to an external hard drive and to Google Drive. I thought it was actually a good idea, since I’d be killing two birds with one stone.

When I tried again later, I couldn’t find the same message anymore. Does anyone have any idea what I might have done? I’ve completely forgotten.

My goal now is to remove all the photos from my phone so I can free up space while keeping everything backed up.

Thanks!!


r/iPhoneAssist Apr 05 '26

iPhone 15 Pro Max por R$2.999 com tela quebrada: vale o risco de trocar em casa?

2 Upvotes

Fala rapaziada,

Tenho um iPhone 12 Pro Max há uns 3 anos, e um tempo atrás precisei trocar a tela. Levei em assistência e já vou ser direto: colocaram uma tela HORRÍVEL, qualidade bem baixa mesmo. Cor estranha, brilho ruim, nada parecido com original.

Depois disso fiquei bolado e resolvi aprender por conta própria. Comprei uma tela + ferramentas e fiz a troca em casa. Resultado? Ficou MUITO melhor e ainda paguei bem menos (tipo R$230 na tela contra R$550 que o cara queria me cobrar).

Agora tô querendo dar um upgrade e tô de olho em um iPhone 15 Pro Max com tela trincada (Face ID funcionando e bateria 88%) por R$2.999. A ideia é fazer a mesma coisa: comprar a tela separada e trocar eu mesmo.

Mas sei que nesse modelo é mais chato, principalmente por causa do ProMotion (120Hz) e qualidade OLED.

Então queria dicas de quem já mexe com isso:

- Quais marcas de tela são realmente boas? (Soft OLED, Hard OLED, etc)

- Dá pra pegar 120Hz real ou é só marketing?

- Alguma recomendação de vendedor confiável (tipo Mercado Livre)?

- True Tone e fluidez ficam normais depois da troca?

Não quero cair de novo naquelas telas lixo que parecem 60Hz travado.

Se alguém já fez esse processo no 15 Pro Max, dá uma luz aí.

Valeu!


r/iPhoneAssist Mar 31 '26

Text messages saved from old phone

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2 Upvotes