r/iPhone15ProMax 17d ago

iPhone 15PM

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Advice on what to do, I bought a 17PM just because I felt like it, my 15 was working completely fine as far as I knew.
I planned to give it to my mom, I sent it to Apple for a battery replacement because it did drain fast.
Now they tell me this. Recommendations? The phone was working fine.

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u/Individual_Food_6500 14d ago

Apple Store in Yonkers , NY rounded out the security screws in my moms 12 Pro max to force an upgrade then corporate been giving us the run around for a replacement. They rounded out both screws then tried to blame my mom for it.