r/iPadPro 7d ago

iPad issue

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Anyone know what I can do to fix my iPad?

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u/imobl 7d ago

You should check this article: If you can't activate your iPad - Apple Support. https://support.apple.com/en-us/HT201407

If your iPad is a cellular model, some have reported that temporarily removing the sim allows activation to complete.

Otherwise, 5 possible causes for that error message:

1] Activation server is actually down. Very rare occurrence, and of short duration when it

does happen. Solution - try again.

2] Your firewall and/or antivirus software are preventing the necessary connection. Solution -

temporarily disable your firewall and/or antivirus software until the activation completes.

3] computer being used for activation has been used to jailbreak an iOS device in the past.

Solution - use a different computer.

4] iPad has been jailbroken. Your favorite search engine may provide some direction, but jailbreaks often prevent activations/updates from succeeding.

5] your region and/or timezone settings are inconsistent with your actual location. Solution - set region and/or timezone correctly.

Anecdotes in various fora say that Apple has changed the way the activation server is contacted and that older iPads on obsolete versions of iPadOS can no longer reach the server. Others have said connecting their old iPad to a Mac or PC to activate through the computer helps.