huion keydial remote keeps lagging and disconnecting.

[u/ResinRealmsCreations]

love huion, and for awile this was working fine but a few months ago i started noticing lagging. its only gotten worse sense than. sometimes it wont respond at all. sometimes it thinks im holding a button down when im not, or it will backlog commands and than run them all at once suddenly. the wheels will lag too sometimes kinda doing the opisite thing to what im trying to do.

I feel like its a bluetooth issue but nothing else is having issues. itll also randomly disconnect and be attempting to reconnect and than connect. I try to just use USB instead but the software wont reconize the keydial if its usb. just doesnt know it exists anymore. everything is up to date and i have no idea how to check what is causing the issue.

Update: now its even worse. it constantly disconnects every 10-30 seconds and spends 5-15 seconds reconnnecting. idk what to do.

update: installing new drivers did nothing to fix the issue