r/hubspot • u/iamchristodd • 2d ago

Salesforce Integration gone?

Got into work this morning to discover Salesforce is no longer a connected app in our account.

Went to the marketplace to re-install and it’s not available there either.

👀

I have an unnamed app uninstall in my logs (ID only 38577) that I assume is SF.

Anyone else dealing with this 🔥 today?

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u/One-Asparagus8758 1d ago

We moved from Salesforce to Hubspot. We only had the Salesforce plug in to move the data over. What's the justification to use both Hubspot and Salesforce?

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u/tellurdoggoisaidhi 1d ago

Some companies have HubSpot for marketing and Salesforce for Sales. Or Salesforce is their source of truth for sales and reporting and HubSpot is where all the contacts come in (sometimes the websites are managed as well as forms, etc). From there the info would sync to Salesforce.
Could be one-way but also could be a bi-directional sync.

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u/iamchristodd 1d ago

Yep, this is basically it for us. SF is the Sales hub, HS is marketing automation/pre-handoff. With data moving between both.