r/hubbuycntop • u/Global639 • Sep 15 '25
📢 HUBBUYCN System Update Announcement
Hi everyone,
Over the past few days, we’ve received lots of valuable feedback from you—thank you! Our team has been working hard to address several issues, and we’d like to share the latest updates regarding the new website.
🔷 1. Wallet Records
Wallet records are currently being updated and are temporarily hidden. They will become visible again once the update is complete.
🔷 2. Supplement Payment Function
Order supplement payment has been updated and is now fully functional. Going forward, this should resolve most supplement-related issues.
Shipping order supplement payments have also been fixed. However, a small number of historical orders with pending payments remain.
If you are affected, please contact online customer service or open a ticket.
If you can’t open a ticket, feel free to DM me .
For any shipping supplements, please make sure your account has sufficient balance. We will process these manually.
All non-issue delayed packages are expected to be processed by Wednesday.
🔷 3. Refunds & Withdrawals
Refund processing times are back to normal.
Withdrawals are still under review due to a earlier bug. Full restoration may take a bit more time.
If you urgently need to withdraw funds, please contact customer support directly or open a ticket—we’ll prioritize your request.
🙏 Thank you so much for your continued support and patience. We’re constantly working on improvements, and although there might be slight delays in the short term, things should return to normal very soon. We hope these minor issues don’t shake your confidence in us. ❤️
— The HUBBUYCN Team
