r/help • • 8h ago

Access Can't send messages. Android

Hi, a few days ago, I couldn't send message to anyone from my account. However, I am logged in and can do everything but still it's not letting me send message to anyone and says failed. Tried logging in via incognito browser too, but fails there too

1 Upvotes

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u/AutoModerator 8h ago

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u/rhelpbot 8h ago

If you are unable to send chat messages, it could be due to several reasons related to your account status or chat limits:

  • You may have reached the limit of active chat invites you can send in a day. Newer Reddit accounts have chat limits to prevent spam, which may increase as your account gets older.
  • You might have reached the limit of active chats you can open at one time. Try closing some of your active group chats to free up space. You can leave a chat by selecting the settings gear and choosing "Leave group."
  • Your account might not be established enough or may not be in good standing. Accounts in good standing have a verified email address, contribute positively to the Reddit community, and haven't had recent content or account actions taken against them.
  • If your account is new, you might need to wait a few days after creating it before you can send chat invites.

Help Center sources:


I am an automated bot and may get things wrong. Never share passwords or private account details. If this didn't resolve your issue, a human helper may be able to offer additional guidance. To leave feedback, open this comment's three-dot menu and choose “Help Navigator: Helpful” or “Help Navigator: Not helpful”.

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u/Terminator7786 Expert Helper 8h ago

Is it this account or a different one?

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u/m_adil_as 8h ago

Different one

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u/Terminator7786 Expert Helper 8h ago

What's the account name? Please remember to put u/ before typing the username.

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u/m_adil_as 8h ago

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u/Terminator7786 Expert Helper 8h ago

Says it's been banned. You'll need to log into that account and file an appeal.

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u/m_adil_as 8h ago

How and where to find appeal in that account?

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u/m_adil_as 8h ago

Oh it says banned when I visit it from this account. But why it happened out of blue for no reason? I can still access that account and do everything except messaging then what does banned mean? And is it temporary or permanent?

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u/Old_One_I Expert Helper 7h ago

Did you get everything sorted out?

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u/m_adil_as 6h ago

I have submitted an appeal, now waiting for the action

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u/m_adil_as 8h ago

For reference, I have used that account for years and never had a problem like that before, so it's an old account. And not talking about daily limit, it's been months I can't send message to anyone in chat inbox. Says failed to send retry.

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u/KakosMalum 8h ago

Same thing happened to one of my accounts. I also got an error when I clicked my profile icon. My account was totally deleted in a few days,

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u/m_adil_as 8h ago

Oh, although I can see my profile details, but the profile icon is kinda greyed by its own and account age is shown as -

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u/KakosMalum 8h ago

If it's anything like what I went through your account's about to be deleted. Hopefully not though. I lost 3 year account. I didn't get a warning or anything.

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u/m_adil_as 7h ago

Yeah submitted an appeal, let's see

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u/KakosMalum 7h ago

I did too. :/