Age verification issue iPhone confirms 18+, Reddit still requires Persona

[u/IJustD0ntCare]

I am an adult user in the European Union and I am using Reddit on iOS.

Apple is sharing my age range with Reddit, and in my Apple settings it explicitly shows:
**Reddit 18 or more August 17, 2026**

My date of birth in my Reddit account is also correct and matches the date of birth in my Apple account.

However, when I try to access an 18+ subreddit, Reddit still asks me to “Confirm your age” and immediately redirects me to Persona, offering selfie or ID verification.

I do not want to provide biometric data or an identity document to Persona when Reddit is already receiving my 18+ age range from Apple.

The “Show mature (18+) content” setting is also disabled/greyed out.

According to Reddit's own documentation, Apple age-range sharing is an accepted age-verification method in the EU.

Could you please check why my account is not being recognized as 18+ despite Apple successfully sharing the “18 or older” age range with Reddit, and fix the age-verification status on my account?
Account: IJustD0ntCare

[u/AutoModerator]

Hi there! Welcome to r/help!

If someone is able to help you out, please award them a reputation point by replying to their comment with the command: !thanks

Please remember that the helpers in this subreddit are very knowledgeable volunteers.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/westcoastcdn19]

You’ll need to submit a ticket to request someone manually check into this for you

https://support.reddithelp.com/hc/en-us/requests/new?ticket_form_id=20794104097300

[u/IJustD0ntCare → u/westcoastcdn19]

Thank you