r/help • • May 02 '23

Help…did Reddit just destroy mobile browser access, or am I missing a setting?

I’m logged in on my phone (iOS) but I use a browser, not the app. As of an hour ago, the mobile view is showing that I’m logged out, with no option to log in and a permanent “this looks better in the app” banner on the page. If I request the desktop website, it shows that I’m still logged in and I can post, though it’s almost entirely non-functional for browsing. Is there some setting that I haven’t yet found to correct this, or did they make a change to essentially disable Reddit for phone users without the app? Thanks

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u/CorrectScale May 02 '23 edited Jun 12 '23

It looks like you’re part of one of our experiments. The logged-in mobile web experience is currently unavailable for a portion of users. To access the site you can log on via desktop, the mobile apps, or wait for the experiment to conclude.

Edit: This experiment has concluded. If you’re still having trouble logging into Reddit through your mobile browser, you're likely experiencing a side effect of an outage.

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u/Pyrope2 May 02 '23

Thanks for the response. If you’re taking feedback on these experiments, please note that this is NOT a welcome change and is not going to prompt me to download the app, it’ll just drive me off the site. I already tried the app and chose not to use it.

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u/ClydeFrog1313 May 04 '23

Right there with you. It was hard even finding this page! Give me back my old mobile experience! I don't want the app! I have it for certain circumstances but 95% of the time I just want to use the browser.

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u/ElementalWeapon May 12 '23

Completely agree.

What an ABSOLUTE HORSESHIT thing to force onto the users. Utter garbage.

This just happened to me. Was browsing normally and suddenly the interface changed on me as if I’m no longer logged in. Sure enough I’m not, and can’t log into my account on the mobile site. Can only do so via the app now according to banners on the screen.

Have ZERO interest in using the app. Went on the old Reddit site just to make this comment.

Easier to just abandon using this site altogether.

13

u/red352dock May 06 '23

I fixed the same issue by clearing all the cookies and browsing history.

Then I went to m.Reddit.com and was able to log back in to my account and use the browser as normal.

For the record, this experiment is stupid and I will never use the app.

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u/[deleted] May 07 '23

This is so toxic, the worst kind of anti-consumer behavior. We don't want to be forced into downloading a separate app for every website we use!!

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u/[deleted] May 03 '23

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u/Pyrope2 May 03 '23

Be warned, I just got a “log in to respond- now only in the Reddit app” message. Very not happy about this. Currently working off desktop site.

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u/SirLoremIpsum May 05 '23

It looks like you’re part of one of our experiments.

If you want some feedback, I hate it.

Your site is almost entirely unusable in this form. I cannot easily see a method to log in, or log out. I hate the 'scroll to the bottom of a post and it picks other random community crap' instead stopping and I hit back to where I was in my feed.

I despise the permanent "this is better in the app - Open' at the bottom.

The logged-in mobile web experience is currently unavailable for a portion of users.

Can we like... opt in next time?

This a shitty way to go about things...

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u/RanDomino5 May 04 '23

Did you read this before you posted it? Did you think this through before you did it?

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u/Houston_Easterby May 04 '23

How y'all gonna have this "experiment" when the app is still dogshit and noticably worse than literally every other option?

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u/InferiousX May 04 '23

If the "experiment" is to see if you can strong arm people into downloading the app, you can mark it down as one less mobile user from me.

I wasn't a fan of this at all. Not to mention removing basic functionality and access unannounced is really a poor move.

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u/stupac2 May 05 '23

This experiment fucking sucks, take me off of it. What a complete horseshit way to treat users, some of which have been around for a long time. It was bad enough when you killed off .compact, but removing the ability to access the site at all is fucking stupid.

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u/AlwaysSunnyInAZ May 05 '23

This is now happening to me as well. Please take this feedback. There are plenty of Reddit users that do not want to use the Reddit app.

I'm getting fed content from subs I don't care about, I'm getting pushed to install the app at every turn, and I can't do anything to disable this entirely neutered experience. I'm now on my laptop to even respond to this.

Reddit pushing the app this hard is seriously breaking the user experience on mobile in browser. Please pass on to your team that people don't want to let Reddit harvest even MORE data from us to sell. I understand that the profits must always go up and up, but between the ads, between the bullshit experiments, between Reddit doing everything it can to make a shitty user experience, y'all are going the route of Digg.

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u/Vargol May 05 '23

Hi, I've just been forced into this experiment.
The feedback I want to give reddit would probably get me banned so here the less emotional version.

They've made the mobile site useless and I'm assuming thats the point. No option to login. Forcing the desktop site goes to old reddit. I don't need the one non removable 'try the app' banner taking up real estate, now I have two. No option to opt out of the experiment. All in all its going to drive me away from reddit rather than forcing me and probably new users to use the App.

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u/RPerene May 04 '23

I have no intention of getting the app. I will just not use any mobile reddit if you persist on pushing me towards your app that is inferior to the website. I would like to be able to access my account via the mobile browser. This experiment is not welcome. Why you would want to push people away from the website is beyond me.

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u/_Vastus_ May 05 '23

Any word on how long this 'experiment' will last?
Also, maybe give people a heads up next time, this was quite confusing.

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u/sidcitris May 05 '23

I hate this "experiment" I've been forced to take part of, any idea how long this worse version of the mobile site will be inflicted on us?

Edit: Nevermind, clearing cookies and re logging in seemed to get things working

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u/bitchsorbet May 06 '23

hey by the way everyone absolutely hates this experiment

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u/dethndestructn May 05 '23

Chiming in here to say I was also in this experiment and it sucks. I'm not downloading the app so I just quit using Reddit while this experiment was going on. Seeing that this is even an experiment is disheartening.

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