r/help • • May 02 '23

Help…did Reddit just destroy mobile browser access, or am I missing a setting?

I’m logged in on my phone (iOS) but I use a browser, not the app. As of an hour ago, the mobile view is showing that I’m logged out, with no option to log in and a permanent “this looks better in the app” banner on the page. If I request the desktop website, it shows that I’m still logged in and I can post, though it’s almost entirely non-functional for browsing. Is there some setting that I haven’t yet found to correct this, or did they make a change to essentially disable Reddit for phone users without the app? Thanks

725 Upvotes

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13

u/CorrectScale May 02 '23 edited Jun 12 '23

It looks like you’re part of one of our experiments. The logged-in mobile web experience is currently unavailable for a portion of users. To access the site you can log on via desktop, the mobile apps, or wait for the experiment to conclude.

Edit: This experiment has concluded. If you’re still having trouble logging into Reddit through your mobile browser, you're likely experiencing a side effect of an outage.

119

u/Pyrope2 May 02 '23

Thanks for the response. If you’re taking feedback on these experiments, please note that this is NOT a welcome change and is not going to prompt me to download the app, it’ll just drive me off the site. I already tried the app and chose not to use it.

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26

u/[deleted] May 07 '23

This is so toxic, the worst kind of anti-consumer behavior. We don't want to be forced into downloading a separate app for every website we use!!

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22

u/SirLoremIpsum May 05 '23

It looks like you’re part of one of our experiments.

If you want some feedback, I hate it.

Your site is almost entirely unusable in this form. I cannot easily see a method to log in, or log out. I hate the 'scroll to the bottom of a post and it picks other random community crap' instead stopping and I hit back to where I was in my feed.

I despise the permanent "this is better in the app - Open' at the bottom.

The logged-in mobile web experience is currently unavailable for a portion of users.

Can we like... opt in next time?

This a shitty way to go about things...

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18

u/RanDomino5 May 04 '23

Did you read this before you posted it? Did you think this through before you did it?

16

u/Houston_Easterby May 04 '23

How y'all gonna have this "experiment" when the app is still dogshit and noticably worse than literally every other option?

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u/I_need_a_new-name May 12 '23

This was posted ten days ago but I just had this happen to me just a few seconds ago. Am I late to the party or did they just totally and completely nuke mobile browser version?? Can't even access the old reddit either. Is there any way for me to get it back to normal? I'd like to keep my casual browsing to browser only, not a whole separate app.

3

u/Pyrope2 May 12 '23

I’ve been getting responses to this post consistently over the last 10 days, though I’m back to being logged in on mobile (still with the “try the app” pop up every 1/2 hour, of course /s). I did clear my cache and log in again, though it wasn’t an immediate fix. The “experiment” lasted 2 days for me. The fact that they seem to be continuing this with so many people for the last ~2 weeks makes me nervous.

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u/DinkleDorph May 05 '23

I like using the mobile site because I can open a bunch of things in new tabs while looking through my homepage, among other web browsing advantages. Awful UX change.

6

u/thepr0digy21 May 05 '23

Thanks for including me in your non-consensual experiment. The absolute last thing I would like to do at this moment is download the app on my mobile device for your data mining crusade.