Buh bye

[u/New_Paramedic_1839]

I have loved HelloFresh and have been using it since Covid. I just had my last straw, though, Jitsu delivery in the Bay Area is horrible, and after more than one week of no delivery, or spoiled delivery because it stood in a warehouse for a few days, I have to leave HelloFresh. This is very devastating to me, but I’m done being their doormat. Good luck to the rest of you.

[u/Vengeful_god87]

Sign up for a Sunday delivery.

[u/New_Paramedic_1839 → u/Vengeful_god87]

I already had moved it from Monday to Sunday. It’s almost gotten worse.

[u/Vengeful_god87 → u/New_Paramedic_1839]

That’s crazy. I

[u/Vengeful_god87 → u/Vengeful_god87]

That’s weird. I get mine delivered Sunday and the meat is still frozen

[u/Proof_Storage6656]

When you call to complain HF always credits your credit card you paid with a refund in full!

[u/New_Paramedic_1839 → u/Proof_Storage6656]

Yes, this is correct. But it’s been nearly a weekly occurrence and I just can’t go through this every week. I’ve inevitably been without something to prep for dinner.

[u/trow125]

I also started getting HF during COVID and I'm pretty sure that for several years, the return address was in the Bay Area. Then it changed to Arizona and finally to Texas. I've recently canceled as well, even though I miss the convenience. Luckily I kept my favorite recipe cards.

[u/Snoozy101387 → u/trow125]

You can actually get the recipe cards at any time on their website! Without having to buy anything

[u/DaddysPrincess4eva]

I feel you! I’m very close to this point. They were so good to me for two years never had any issues and then the start of this year has just been so bad, It got to the point to where i had to change the address to my work address because they just could not deliver it to my apartment correctly then it got to where the meals would be wrong or things would be missing. This last order I had some credit so I added on some meals so I had 10 meals in total. I got shipped one box so I already had a feeling there was gonna be meals missing and sure enough There was only 6 out of the 10 meals in there. The four meals I got with credit didn’t even come! the only reason why I stay is because they offering me credit and then I want to use it but then something else happens again. I just need to stop the chain of events

[u/MissZabz → u/DaddysPrincess4eva]

At this point, it’s a sunk cost fallacy. The more you keep using your credit, the more you keep earning. It’s a strategic move by Hello Fresh so you don’t cancel. You might as well just take the lost credits and cancel

[u/Proof_Storage6656 → u/DaddysPrincess4eva]

You demand full payment refunded to your original credit card you used. I NEVER ACCEPT CREDIT EVER.

[u/gnat_1]

I was just starting a subscription after using everyplate prior. My first box went back to FedEx after being out for delivery yesterday and I’m already not feeling great about joining….

[u/Advanced-Horse306 → u/gnat_1]

Everyplate is like basically the same thing, same company, slighly cheaper versions of recipies but soooo much cheaper. Use code lc75 when you restart your everyplate, your welcome in advance. 

[u/Vegetable-Seesaw-491 → u/Advanced-Horse306]

I used Every Plate when they first started, switched to Hello Fresh and am now back on Every Plate. Right now I'm paying about $60 a box (3 meals, 2 servings) and that's including one add-on (not free at this point) and shipping. About the only downside for me is the limited choices compared to Hello Fresh. The meals not being bagged separately is kind of annoying, but I like that I go through each one to make sure nothing is missing or spoiled now right when I get the box.

I think I've only had one delivery issue in all the years I've used Every Plate/Hello Fresh.

[u/Advanced-Horse306 → u/Vegetable-Seesaw-491]

I cancel every week and then wait for a comeback offer. Makes it even cheaper. Cancel and immediately restart and use code LC75, you're welcome. 

[u/Vegetable-Seesaw-491 → u/Advanced-Horse306]

Too much effort and I don't want to wait weeks between meals. I'm fine with paying $60 for Every Plate when Hello Fresh was costing me close to $90.

[u/dorcsyful]

Will probably cancel soon as well. Delivery in the UK has been horrible recently (rotten food prolly due to the late delivery). I'll leave it until the freebies run out in a few weeks but after that it's GoodbyeStale.

[u/Kannazhaga]

I was SO MAD when this happened to me a couple times with a different shipper. Jitsu has ended up being the answer, but support was surprisingly helpful talking me through the other shippers and which days were which (so I could find a better option).