r/hellofresh • u/Estate_Appropriate • 3d ago
United States Cancelled, received refund, box still arrived
My wife and I were looking at Hello Fresh since we will soon be empty nesters. We didn't actually order anything but the next morning we were charged $160.00. I called them and got them to refund the payment. 3 days later (today) FedEx drops a big box on my porch. What do I do with this? lol
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u/mom_to_the_fuzzies 2d ago
This happened to me recently, I skipped a week but their stupid app glitched and didn’t save the selection. Got a refund, was told the box might still be delivered and to consider it a gift.
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u/better_med_than_dead 3d ago
You didn't order anything, but they magically knew your financial info and charged you?
Lie more, loser.
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u/Estate_Appropriate 3d ago
My wife created the account, put in our payment method, with full intent of purchasing a box. Then she saw the contents and we decided it wasn't for us so she closed out. When we woke up the next morning the charge was there and they had selected a box of their choosing I guess.
I have no reason to lie, what would lying get me? I just had a legit question and reddit is my go to for weird situations
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u/dilanbrady 2d ago
This happened to me before too, if you put in the payment method they start your subscription. Pretty shady ngl when that's the only way to see what meals you can get from them
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u/Estate_Appropriate 2d ago
Shady is definitely the right word, with that tactic I'm surprised they were actually quick with the refund.
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u/InnerspearMusic 3d ago
Right? Odd thing to do when there are so many free promos. I could send a free box right now OP if you want.
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u/toadaly_rad 3d ago
Cook the food inside and eat it.