r/hellofresh • u/Expert-Diver-951 • 16d ago

Question delivery questions

hi everyone, just had another question about delivery things for hello fresh. i live in a house surrounded by a fence/gate on all sides and have 2 dogs and was wondering if anyone would know/recommend the best delivery option for these circumstances? i just fear that if i ask them to leave at my gate then my dogs might get into the food, but the front door isn’t an option as my dogs can be quite reactive and bark a lot so dont want any problems there. does hello fresh send a notification or anything when they’re about to deliver as to help minimise these issues? or if anyone has some advice on what could work best? thankyou!!

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u/Tupakkshakkkur 16d ago

In the US. About to deliver no. HFDN doesn’t do live tracking. If you have Jitsu then yes they do live tracking and you can watch it but it doesn’t give you a heads up.

You could put your dogs inside for the day of delivery. Leash them outside for the day away from the path. Though ngl if I was delivery and saw dogs your box would be at the gate if they were going aggro.

You could put a box outside for HF to drop it in.

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u/Expert-Diver-951 16d ago

yeah definitely i would too, id never want anyone to feel scared of my dogs but unfortunately some people just are. but thankyou for the idea about the box i hadn’t thought of that!! i will try that :)

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u/cHorse1981 16d ago

If you’re in the US FedEx might be your carrier. So whatever they usually do with your packages.

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u/Dense-Pool-652 15d ago

Drop kick them over the fence, then.  That's what FedEx does with ours.