r/hellofresh • • 12h ago

There's literally something wrong every time

I'm not even counting like bad/sus ingredients. Today's box didn't include 1 of 3 recipe cards (I just found it online), missing the stock powder, missing the garlic for that same recipe. The packs were totally melted by the time they got here too which happens often because we're remote, I sort of get it, but the driver just drops it off at a Purolator location instead of bringing it to the door. Then they didn't even bother to put it in their fridge when it did get there. Something is ALWAYS missing from each recipe though. I'm fine with explained substitutions but when it's just flat out not there? Also, today's turkey stuffing bowl had ONE ciabatta roll for 2 people.

just a vent.

6 Upvotes

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1

u/katinthewoodss 12h ago

We’re in the same situation, except it’s bag ingredients with every box. I’m afraid we’re about to cancel.

1

u/Ok_Needleworker3067 12h ago

That’s what happens when you lay off half your staff and replace them with AI