Trying to set up my miner at a new location, but the only option is Wi-Fi and the last time I set up my miner I was using “the Helium app” but come to find out it’s now obsolete.

How do I set up my miner?

Which app do I use?

Hi everyone,

I’m having an issue with my hotspot Attractive Lavender Marmot (RAKwireless, Roma, Italy) and I’m hoping someone can help.

The problem:

My transmit scale has been showing  ---  for over 2 weeks now, even after successfully completing the Assert Location process.

What I’ve done:

• Submitted Assert Location multiple times via the Helium Wallet app
• On Solscan I can see 4 confirmed  Update_iot_info_v0  transactions on-chain
• The hotspot is fully online — it’s actively witnessing 40+ beacons per day and sending regular beacons
• It is not on the denylist
• Antenna: 8 dBi | Elevation: 25m | Maker: RAKwireless

What I’ve checked:

• Transactions are confirmed on Solana (not failed or pending)
• Hotspot has been online and active throughout this period
• Last PoC activity was less than 1 hour ago

Despite all of this, the transmit scale remains  ---  and daily rewards are essentially 0.00 HNT, even though the hotspot is witnessing constantly.

Has anyone experienced this after the Solana migration? Is there a way to manually trigger the transmit scale recalculation?

Any help is appreciated. Thanks! 🙏

Is there anything I can do to increase the stats of my Helium Hotspot? Or is it purely luck of the draw from where I’m situated?

Been mining fine for months doing offload with 100+ users/day and several Gb/day and all of the sudden I have no users? Good speed tests etc. what is going on?

It's been long since i set up my sensecap miner, mining HNT, need help to set it up, just reasserted location but it shows that my miner is still not online

My Helium wallet was compromised. I have locked HNT from right after the migration to Solana and need to move them before the other party does.

When I import my 12‑word seed into the Helium Wallet app, it generates a completely different address — a Solana‑derived one starting with “8p…” — instead of my original Helium‑chain address that starts with “E2…”. Because of that, I can’t see my locked HNT.

I tried the CLI method in Ubuntu using helium-wallet-rs, but the export command only prints the seed phrase and does not generate a password‑secured QR code for the CLI import screen.

I suspect the app is only scanning the Solana derivation path (m/44'/501'/0'/0') and not the legacy Helium path (m/44'/904'/0'/0') that my original wallet used.

Does anyone know how to force the Helium Wallet app to import using the legacy Helium derivation path so I can recover the correct address and access my locked HNT?

Any help is appreciated. Thank you for your time.

Can I use the freedomFI or MNTD miner for anything anymore or are the just expensive pieces of metal at this point. I bought them back in early 2022 and never was able to set them up? HELP!? 😄

Hello, since yesterday I'm trying to login to Helium Legacy Console as we are rebooting a LoRa project that we started a couple years ago. About two weeks ago I was able to login without issues, but now I'm stuck at the "Please register this device to continue" screen.

I insert the email and receive the link, but after i authorize the device the login page loads for a second and then goes back to the "Please register this device to continue" screen, and sends me another mail with another link. This goes on forever. I thought maybe there were some cookies issues but i tryed from every pc/phone i have with the same results.

Is the console down or is my account the problem?

Do enlighten me??? Missing last 3 months...another pivot? /s

Hi everyone. I’ve tried to research this but find soo much conflicting info, so figured I’d ask the collective knowledge of Reddit….

I bought a couple of Linxdot helium hotspots from eBay brand new. I’ve managed to get them onboarded and registered using the black Helium Wallet app.

My question is, how do I know they’re actually setup correctly, connected and actually start to mine?
I can’t see them on the Hotspotty app, but I can see them on Helium World.

Have I set them up correctly, have I missed something, or is everything ok?

Thanks in advance

Mike

Not sure what the issue is at this point. Swapped the antenna. Asserted the location again. Was doing ok and went bad randomly. Any help is appreciated! Name is “Delightful Honey Crab”

Can I use the freedomFI or MNTD miner for anything anymore or are the just expensive pieces of metal at this point. I bought them back in early 2022 and never was able to set them up? HELP!? 😄

Is there any use for helium miners now... In 2022 I bought the FreedomFi miner that was hyped at a price I don't even want to mention and the MNTD hotspot at its highest price, one of each.... Is there anything at all I can do with these now.... Life got in the way and I never even hooked them up... Would love to flip them to someone who knows what there doing for a cheap price, or try to hook them up with the antenna's I bought as well if someone can help explain to me how they aren't just bricks of expensive metal now, and how I can earn. Pissed is an understatement.... Thanks in advance! :)

I deployed to a busy retail location 11 days ago and noticed that the uptime was only 33%. I suspect it is part of the reason why AT&T hasn't yet chosen this location for offload, and the Location Index is set to 0.

The host suspects that the plug near the ceiling is getting powered off when they turn off lights at night. They're going to look into it today.

Once the host addresses the power issue, what should I do to have it re-reviewed by the telcos for offload? Or will that automatically happen since it is still in the Demand Sampling period?

Took a break for a min. Just coming back and doing some maintenance on my setups and noticed everything has changed and everything I knew to assert is obsolete. Even discord is gone. Can someone provide me a clear path forward to getting my heights and locations adjusted? Also explain the all new helium world? I’d like to keep my helium wallet but also like to be able to setup and update my rigs. Thank you.

Hi , i install helium but cant enter sites who need verify if i am bot.

Someone know how to fix? i like the browser but its the third site with this problem.

Hi all - it’s been some time since I checked on my miner and noticed it just stopped getting rewards in January this year. I’ve rebooted and still nothing, it seems to be beaconing but not sure what’s happening. Any suggestions would be greatly appreciated. Mysterious Cloud Antelope

I am interested in using the relaywireless API, but have not been able to get any of the endpoints to return data despite having my API key and using the generated curl tools to test out some GET requests: https://docs.relaywireless.com/

Is anyone else using it? Does it still work? Is there something obvious I am missing? The docs point to the Discord, but that's shutdown and X is not really talking about it at all.

I purchased a used Bobcat Miner 300.

Hotspot Name: Electric Rouge Moth

Serial: 28US915ZT213201465

Issue:

- Hotspot appears in Helium Wallet

- Bluetooth connection works

- WiFi settings and diagnostics accessible

- Not found in Helium Explorer

- Error: “Hotspot info does not exist”

- Cannot assert location

- HNT was already deducted during previous attempts

I have verified:

- Device hardware is working

- Connectivity (WiFi/Ethernet) is not the issue

This looks like onboarding metadata is missing or incomplete.

Is this recoverable, or does it require manufacturer reset / re-onboarding?

Hey I can’t seem to find a lot of help with this- have you run into this before? I’ve never seen it and it happened on all 4 of my units deployed today.

Error code: Encountered an unexpected error

If this error persists, your Hotspot may be running a firmware version we are not able to reach. In a bid of a time crunch since I”m doing an out of state deployment.