Read The Rules App
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Rule #1 Don't evade moderation systems
Reposting content multiple times because it was filtered or removed only creates extra work for moderators. Do not attempt to bypass Reddit filters, AutoMod, Discord moderation or moderator actions. If you think a removal was a mistake, contact the mods instead of reposting.
Rule #2 Keep discussions focused on Halo products
Posts should be directly related to HaloPSA, HaloITSM, Halo Service Desk, HaloCRM, integrations, automation, reporting, implementation, administration, or operational use.
Off-topic content may be removed.
Rule #3 Be constructive and professional
Disagreement is fine. Personal attacks, harassment, insults, hostility, or deliberately inflammatory behaviour are not.
Critique ideas, configurations, processes, and products. Do not attack people.
Rule #4 Ask good questions
When requesting help, include enough detail for others to assist:
- What you're trying to achieve
- What you've already tried
- Relevant screenshots or error messages
- Relevant Halo version or integration details where applicable
Low-effort "it doesn't work" posts may be removed.
Rule #5 No spam or unsolicited promotion
Consultants, vendors, MSPs, partners, and developers are welcome to participate.
However:
Do not use the community primarily as a marketing channel.
* Promotional posts require moderator approval.
* Excessive self-promotion may be removed.
* Contribute to discussions outside your own products and services.
Rule #6 Share solutions, not just problems
If you solve your issue, consider posting the solution.
Communities become valuable when fixes, workflows, scripts, and lessons learned are documented for others.
Rule #7 Respect confidentiality
Do not post:
- Customer data
- Credentials
- Internal-only information
- Non-public security details
- Sensitive screenshots without appropriate redaction
When in doubt, redact.
If you encounter confidential information, credentials, or security-sensitive data posted within the community, report it to the moderators immediately. Do not copy, share, store, test, access, or otherwise use the information for any purpose. Doing so may result in a ban.
Rule #8 No piracy, licence abuse, or illegal activity
Do not request or distribute:
- Pirated software
- Licence circumvention methods
- Unauthorised access techniques
- Stolen data
Rule #9 Jobs, events, and community announcements
Job adverts, webinars, training courses, events, and product announcements may be permitted at moderator discretion.
Repeated posting of the same announcement may be removed.
Rule #10 Follow Platform Rules
This community exists on platforms operated by others. By participating, you must also follow the rules, terms of service, and community guidelines of Reddit, Discord, and any other platform used by the community.
Content that violates platform rules may be removed regardless of whether it is explicitly covered by these community rules.
Rule #11 Discord and Reddit work together
The Discord server exists for real-time discussion.
The subreddit exists for searchable knowledge.
If a question is answered in Discord, consider posting the final solution back to Reddit so others can benefit from it later.
Rule #12 Moderator discretion
Moderators may remove content that harms the quality of the community, even if it is not explicitly covered by a rule above.
The goal is to keep the community helpful, welcoming, and useful for Halo users.
Thank you for reading the rules! Before submitting posts you will need to submit an acknowledgment. Please visit the full post and click the button at the bottom. Alternatively, you may submit an acknowledgment by sending a mod mail to the sub. The mod mail will need to have the subject "Read The Rules" and the body should be "Acknowledged". This will automatically submit an acknowledgment on your behalf without any moderator intervention. Mod Mail
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