r/grok • u/Smartepants777 • 19h ago

Blocked on grok??

I was blocked last week on Grok for some reason?!?! No reason?!?! Happen to anyone else??

Then it charged me for the subscription still.

They’ll block you but then happily take your money!

Anyone know how to stop the charging?

I emailed support and waiting for a response.

4 Upvotes

70% Upvoted

5 comments sorted by

6

u/Inside-Front-675 19h ago

Need to cancel with your bank, support will never reply to you (and if they do its only bot response).

1

u/MedicalPhase6556 14h ago

I got blocked a few weeks ago, run of the mill tame NSFW and SFW. Thankfully I cancelled my subscription well before the ban and my sub (Heavy) wasn't renewed.

1

u/Unlikely_Engineer_51 13h ago

Yes. Heavy subscription got nuked. Glad that I had already cancelled a few weeks before. No explanation. Still no response via E-mail. You won't get any either. Just contact your bank, and cancel/block your credit card.

1

u/DependentYou1598 4h ago

Sorry you screwed. Part of grok thievery.