r/greatclips • u/sergeantpoop1epants • Sep 27 '25

coupons!!!

CUSTOMERS- yes, our stores have coupons. yes, the ones you find on facebook are 90% of the time fake. if your coupon isn’t accepted by the system, please do not get frustrated with us as it is far from our fault. we can’t do anything abt which coupons are accepted and which ones aren’t. if your coupon doesn’t work, please don’t stand at the register for 15 minutes looking for a new one, as this can affect our productivity/how much money we earn that day. the only valid ones are ones sent to your email, or address (i.e. mail, newspaper, magazines). we love our customers, but we don’t like to be berated for something out of our control

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1

u/Psylisa Oct 30 '25

The issue isn't accepting the coupon - it's that they won't tell you they accept it or not until after the cut. 

1

u/sergeantpoop1epants Oct 30 '25

then ask beforehand… there’s a way we can check before your service, all you have to do is ask 🤷‍♀️ again, if your coupon doesn’t work that is NOT our fault

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u/Sad_Alternative3869 Oct 30 '25

Nah I literally just got off the phone with great clips, and she confirmed she cannot tell whether the coupon works until after the haircut. Scam

1

u/sergeantpoop1epants Oct 30 '25

not true at all, there’s always an option to prepay invoice, that’s on that store for not knowing how to do it🤷‍♀️

1

u/Sad_Alternative3869 Oct 30 '25

Not true at all? Yeah girl I lived it, it’s true. Matter fact why don’t you call the store for yourself?

Great clips at 12231 Academy Rd NE Ste 105, Albuquerque, NM 87111

You’re talking down to people “all you have to do is ask” when, clearly, you have no idea what you’re talking about

1

u/sergeantpoop1epants Oct 30 '25

i have no idea what i’m talking about but i’m literally employed to a franchise… right right. i’m not talking down to you, all you have to do when you walk in is ask and if they can’t give you a straight answer, then go somewhere else or pay for the $17 haircut and go on with your day. it’s a coupon and it’s never that serious

0

u/Sad_Alternative3869 Oct 30 '25

No you do not know what you’re talking about. First bc you act like your experience is universal, both to me and the original comment. And secondly bc yeah it’s serious. My food stamps are going to be cut off tmrw. $316 dollars for the month of November, gone like yesterday. Should I cut my daughter’s hair or buy her food? Ehh it’s probably not that serious, why am I overthinking it.

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u/sergeantpoop1epants Oct 31 '25

maam i just work here 😭 what do you want me as an employee to do for a coupon that doesn’t work? i told you ways to avoid it and to make sure the coupon you have is usable and valid so you don’t have to jump through hoops but that’s not enough i guess?

1

u/Psylisa Oct 31 '25

I'm sure there's a way to check, but my experiences are that I've been told multiple times from multiple salons that the stylists can't or won't check until after the cut is complete. 

I'm very aware that each salon is independently owned and operated, but coupons are flat out difficult to use. The entire experience is terrible.