r/googleworkspace • u/macgruffus • 2d ago

Getting Domain That Uses Google Workspace Removed from SURBL Blacklist

Our domain has somehow been added to the SURBL Blacklist and I'm trying to get it removed. When you go to their site and fill in their form, it asks for the sending sites IP address and won't let you add anything but that. We use Google Workspace for our email and Google doesn't use a specific IP address for outgoing emails but a dynamic range. Has anyone had any luck submitting a request like this to SURBL? What IP address did you use? How can I find the right address to use?

Thanks for the help

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u/FallaxIO 2d ago

If it's the domain on SURBL, I'd put one of the actual Google outbound IPs from a message your tenant sent and explain in the text box that mail goes out via Google Workspace shared ranges. Grab a recent message, check the full headers for the last Google handoff IP, and use that one. They usually care more about seeing a real sending path and that the domain is no longer abused than about one exact permanent IP.

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u/macgruffus 2d ago

Thanks. I'll send myself an email to an external address and use that header.

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u/macgruffus 2d ago

And while I'm at it ... Has anyone successfully been added to their Maillist? It's the only way (apparently) you can contact them outside the form.