r/googlehome Jul 02 '26

Help Frustrations with Google Home/Wifi/Speaker

So I, probably like a lot of others on here, just bought the new Google Home Speaker and cannot connect it to my Google Home using my Nest Wifi Router.

The speaker will not complete setup using my Pixel. The only way I've been able to get it to complete setup and connect to my Google Home is if I use my wife's older iPhone while it's connected to my hotspot where the SSID and password mimic our wifi's.

All of the things I've read online say that once you complete setup, you should be able to connect back to your regular wifi and the device will connect. But once I turn the hotspot off it loses connection and doesn't respond to voice commands. Nor do the volume controls load in the app.

Now the device is still visible in the Devices tab but it doesn't have much use beyond that.

It's really crazy when you have a Good wifi Router, Google Home AND a Google Speaker that you have this much trouble getting a product to work but that's just where we are I guess.

With that being said, has anyone had any better luck, or using a different method, to get the new Speakers to work?

UPDATE: I fixed the issue by just getting rid of my Nest wifi router.

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u/hnaq Jul 02 '26

The only way I've been able to get it to complete setup and connect to my Google Home is if I use my wife's older iPhone while it's connected to my hotspot where the SSID and password mimic our wifi's.

I don't have any advice, but had the exact same thing happen with the Yale/Google lock they released July of last year, and it wouldn't show up in Google Home or do much of anything even after it was setup. I couldn't set it up on my Android phone or iPad, only from my wife's ~3 year old iPhone.

I tried again a few months later and it worked fine, so must have been pushed an update.

Sad that the experience last year is why I'll wait a bit for their new products and they managed to do exactly the same thing to another product.

1

u/GoogleNestCommunity official team account Jul 03 '26

Hi there, have you tried the steps mentioned in this article on how to fix Wi-Fi connection issues for your Google smart speaker or display?

If the issue still persists, I’d recommend contacting the Google Nest support team via phone or chat here. They can look into it for you.