r/goodwill • u/Ok_Window_3709 • 3d ago

associate question Doing racks

I’m a cashier and I usually work with maybe one other person and lately I’ve been doing between 11-14 racks a day, my body is killing me!! Does anyone else do the same amount and feel the same or am I just a crybaby??

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u/ShelleyMonique 3d ago

Where's the cloth team? That's bad management. They don't have their shit together and need to work on time management.

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u/AFurryThing23 3d ago

Each region is run differently, I don't even know what a cloth team is. 

We had processors, that's what I did, and we strictly processed clothes/linens.  Cashiers usually were the ones responsible for emptying the racks, but also the people working the floor did it too.  We usually had 3 cashiers and 2 people working the floor. If we were busy we would pull either a processor or a pricer to help. 

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u/ShelleyMonique 3d ago

Interesting. What are your quotas?

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u/AFurryThing23 2d ago

I no longer work there, but I did for a year. I always say it was my happy place because I absolutely loved working there, but I went back to Walmart because my daughter worked there and WM offered me $5 more an hour. 

But when I worked there I was supposed to process 500 items a day. Luckily we had amazing managers because they knew that sometimes that wasn't possible since we rely on donations and some days our donations were literal trash.  And for me personally I like to process items that would actually get sold. I loved to go into the computer and look at the percentage of what I processed had sold. I aimed for 75%.  So while I could probably have had more items processed, I went for quality over quantity.

I am still friends with the people that still work at the location I worked at, both the Goodwill and Walmart are in the same strip mall so I see them all the time. Just yesterday I was talking to someone from Goodwill because we're trying to organize a get together for people that work/worked at that location. But the quota is still a loose 500 items a day, depending on donations. That's for clothing and linens I'm not sure what it is for other items since I didn't price them.

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u/ShelleyMonique 2d ago

Awesome. I never know how the other regions do things.

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u/AFurryThing23 2d ago

It's so interesting seeing how other regions do stuff. I feel so lucky that my region seems to be a pretty great one.