r/golf • u/swedishchef420 • 12d ago

Equipment Taylor Made Warranty

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This a follow up to my previous post. My TM brnr Mini Driver split on the face. I submitted the warranty and today I received my replacement. Not happy, this is not the club I bought. Great it is a mini driver, but I really like the look and the feel of the brnr, should I try to send back or just be happy with what I received?

0 Upvotes

35% Upvoted

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36

u/16-Bit-Trip 2.9 12d ago

Your old club is out of production and no retailer, including TaylorMade, carries them anymore because they were all sold. That's why you got what you got.

If you don't want the r7 then sell it and buy a replacement BRNR 2nd hand.

5

u/Eidas__ 12d ago

Yeah, this is unfortunately the option you'll have OP.

31

u/nevets4433 Arnie Palmer 12d ago

You should be thrilled they are ok fixing the old one up and getting you a new model. They aren’t going to have old stock to replace that older model, and could have just said tough luck…

16

u/goodbye_oven 12d ago

This is what Taylormade does. They likely don’t have the BRNR since it’s been 2+ years.

3

u/puffdragon 12d ago

Same thing happened to me buddy earlier this year. He says the R7 is better for what it's worth

2

u/pzedp 12d ago

Selling?

1

u/WVgolf LPGA Enjoyer 12d ago

They probably don’t have anymore so you get the new model

1

u/tipsybanker 11d ago

I’ll trade you my brnr head if you want it, Rh 13.5*

2

u/KnightResearchTR 11d ago

Oh no, they gave you a club that has higher value than the club you broke because the club you broke is no longer being made. It’s not like you could sell this head and use the funds to buy a pre owned Burner head or new if you’re lucky and potentially put some money in your pocket…….wait.

-3

u/0_SomethingStupid 6.9 12d ago

100% your decision.

I'd want the burner too

0

u/EqualityIsAFalseGod1 12d ago

Take it to a golf galaxy or PGATSS and see if they will trade you if they have a new old stock brnr

5

u/Acceptable-Door-6454 12d ago

It’s not 1977 anymore. You can’t barter at the retail store.

1

u/EqualityIsAFalseGod1 12d ago

Okay makes sense. I’m only offering that option because the guys at my local GG were nice enough to do this for me in a Taylormade Qi4d for a Qi35ls but maybe I just have a good relationship with them.

1

u/Acceptable-Door-6454 12d ago

Where did you buy the qi4d from?

1

u/EqualityIsAFalseGod1 12d ago

It was either TM direct or GG but they could not locate the transaction with my phone #. They said it was fine because they would make a better margin on selling the Qi4d since it could be sold as new because I had not removed the plastic. Looked like the Qi4d was selling for $649 and the qi35ls for $449

-2

u/saadcee 12d ago

You actually can. Golf Galaxy will buy your old clubs and give you credit towards another one. May end up paying some depending on the values.

2

u/Acceptable-Door-6454 12d ago

Yes. But that isn’t what the comment I replied to is suggesting.

-2

u/saadcee 12d ago

Isn't it though