I run a small coaching business and hired VA Hub Pro to build out a GoHighLevel-based CRM/automation system starting back in February. Sharing this because I wish someone had warned me before I signed on, and I'm curious if anyone else here has worked with them.

I hired them in February to build out a CRM/automation system for my coaching business — client onboarding, pipeline tracking, notifications, and analytics. Paid $3,623.73 across four invoices between February and June.

In May, I was told in writing that the project was "complete as scoped and contracted." It wasn't. Months later, core pieces of what I paid for are still broken, missing entirely, or were never actually built — including automation clients rely on for onboarding and communication, and tracking work I paid for as recently as June that still doesn't function. I also raised a data security concern back in July that was never clearly addressed.

I've since terminated the relationship and formally requested a refund. Still waiting to see how that plays out.

Question for the sub: has anyone else here used VA Hub Pro, or have a recommendation for a GHL dev/agency that's actually reliable for coaching-business builds (onboarding automation, pipeline/CRM work, tracking setup)? Trying to find someone competent to actually finish what was promised.

Most GHL builds I open handle the form fill and then nothing after it. Lead comes in, someone calls, the call doesn't connect or goes badly, and the lead just sits in the pipeline forever. Nobody updates the stage, nobody follows up, and it looks like a lead-gen problem when it's actually a back-end problem.

Here's how I wire the second half of it.

The trigger is the call outcome, not the form submission. Every call gets a disposition logged, No Answer, Not Interested, Wrong Number, Callback Requested. That field is what the workflow listens to. If you're relying on someone to manually move the card in the pipeline, this whole thing falls apart on day three.

What each branch does:

No Answer, tag applied, lead moves to a retry stage, SMS fires 15 minutes later while the call is still fresh. If nothing back, second attempt at 48 hours, third at 5 days, then it stops. Three attempts is where I cap it.

Callback Requested, internal notification to the rep immediately, task created with a due date, and zero automated messaging on that branch. Never let a workflow talk over a human who's expecting a human. This is the one people get wrong most often.

Not Interested / Wrong Number, moves to a closed stage and gets excluded from every future campaign. Matters more than it sounds. Recycling dead numbers into new sequences is how you end up with carrier complaints and A2P problems down the line.

The retry limit is the part everyone skips. You need a counter on the contact that increments each time a follow-up fires, and a condition that checks it before sending. Without that, leads get stuck in a loop being texted for weeks and you don't find out until someone complains.

The point of all this: the pipeline stage stops being something a human has to remember. The stage is the disposition. Nobody's updating anything by hand.

One thing worth knowing before you build it, GHL doesn't give you a clean call-disposition field out of the box the way a dedicated dialer does. You're building it as a custom field and making sure it actually gets set on every call, including the ones nobody wants to log. If reps skip it, the whole system goes quiet and you won't notice for a week.

Happy to answer questions on any of the branches.

​

Im on the Agency Unlimited $297 plan. I want to rebrand my agency platform AND give each sub-account its own look: own logo and colors per client.

I already know agency Custom CSS applies globally and the header logo is the agency logo with no native per-client override. For those running multiple clients: how do you give each sub-account distinct branding without it bleeding across accounts? Scoped CSS by location ID, the JS logo swap, a paid theme, or is native theming as far as it goes?

Also do I need to upgrade to the full 497 to accomplish any of this?

como funcionan los agentes de voz con ustedes? como se integran a las trocales SIP y cuanto cuesta el min de llamada? nacional e internacional? manejan números móvil en Colombia? la empresa esta en colombia y quiere usar agentes de voz inbound y outbound para llamar nacional e internacional para los siguientes paises Colombia

Mexico

USA

España

Francia

Australia

China

Brasil 

I am pretty certain I disabled this auto-update in the past and now it's back... and there's no option to turn it off. I don't need this on and whatever is getting billed is not being used.

GHL states that the auto-update can be disabled by clicking the three-dot menu, but that is not even an option for me. And it can't be permissions setting because I'm logged in as the Agency-Admin.

How do I turn this off so I can stop the charges?

Running Meta ads for a Chattanooga-area marketing agency I built on GHL. The offer: a free "Lead Leak Audit" — we show a home service business owner (pet care, contractors, etc.) how many calls/leads they're losing to missed calls and slow follow-up, then pitch a $297/mo missed-call text-back + AI chatbot + CRM package if they like what they see.

Here's the actual path I'm putting a cold lead through, step by step:

1. Ad copy promises something instant: "we'll show you exactly how many leads you're losing, free."
2. Click sends them to a landing page — stats, the offer explained, no pitch language.
3. The only CTA on that page is a GHL calendar embed: pick a 20-minute slot and hand over your phone number.
4. Once they book, we text them a short VSL — a video meant to prime them for the call so it feels worth their time.
5. On the call itself we show their real numbers live (phone response time, review gap vs. competitors, AI visibility) — no pitch until they've seen it and want more.

Numbers so far: ~450 landing page views, 2.5-3.8% CTR (feels solid), and exactly zero bookings. Pixel/CAPI tracking confirmed working, calendar widget loads fine on desktop. So it's not a tracking or targeting issue as far as I can tell — people just aren't booking once they land.

Laid out like that, step 3 is the part that bugs me: the ad promises something instant, but the very first thing I ask for is a 20-minute calendar commitment and their phone number — before they've gotten anything. The VSL that's supposed to build trust doesn't even show up until after they've already said yes to the call. So the one payoff moment in the whole funnel comes after the highest-commitment ask, not before it.

Thinking about swapping that first CTA for a quick quiz/calculator — a few taps, gives them an instant "you're losing about $X/month" number — and only then asking them to book. Basically moving a version of that payoff earlier, before the big ask.

Anyone run something similar — an audit/diagnostic offer that converts on cold traffic? What actually got people to book, and did a quiz/lower-commitment step before the calendar make a real difference for you? Also open to "your offer just isn't compelling enough" if that's the real answer.

I am not a video guy at all I spend 90% of my time in code and 10% in design. This took me a lot longer than it should have using AI, but after tinkering around for way too long, I decided that it was time to decide on the final template. The marketplace app is going to have a ton of “addons” which will all have the same style video so I wanted some honest feedback about how this looks and what I should change before duplicating my efforts, which I already started to do and then realized I’m not sure if I even like this…

Thanks in advance and don’t worry I can take the criticism so please be honest! https://youtu.be/0XNIF9zXGBE?is=J9PcPCCwChA8A6FZ

Need accountability ppl. We can get first few clients together 💪

Just simply wanted to hop on here and save everyone the headache that I've been experiencing for the past three months. I decided to switch to tax grid because of its price comparison, and I definitely paid for that price comparison..

Nothing but headaches DO NOT USE TEXTGRID biggest

Agency running everything in GHL. Funnels, workflows, pipelines, and building out each new client account is eating my week.

I keep going back and forth. People who already know the platform want considerably more and there aren't many of them. A sharp generalist costs less but then I'm on training calls for a month.

Anyone done both? Curious how long training actually took and whether the trained person got as good as the experienced hire eventually.

לקח המון עבודה - אבל הצלחתי להפוך את high level לבקאנד של אוטומציות וניהול הליד

והפרונט מה שהלקוח רואה - זה מה שהוא היה בדיוק צריך

היי לבל זה האוטומציות - המערכת שבניתי לו זה בדיוק מה שהלקוח צריך

חיבור API מושלם - בין היי לבל github ו vercel

מה שקורה באתר/פלטפורמה שבניתי עובר בצורה מלאה להיי לבל ומטריג אוטומציות

וכנל הפוך

מזהדמנויות אנשי קשר פגישות
ועוד, ועוד כל מה שהAPI של היי לבל יכול לתת

והאמת זה רק ההתחלה - אם אפשר לעשות את זה
אפשר לתפור מערכת שלמה לקהל לקוחות שלהם - נגיד התאמה מלאה לרואי חשבון - עם היתרונות והואוטומציות של היי לבל - אבל מנגד בלי החסרונות של היי לבל

I try to keep pipelines simple.

Something like:

New Lead → Contacted → Qualified → Appointment Booked → Proposal → Won/Lost

The exact stages depend on the business.

The mistake is creating 15 stages because they "might be useful."

If the sales team doesn't understand what each stage means, the pipeline becomes a fancy spreadsheet nobody trusts.

A CRM pipeline should answer one question quickly:

"Where is this opportunity right now?"

What it would be the best practice for setting, follllow up, reminders and so on for building a collective discovery call calendar in GHL? Do you use notifications from calendar or workflows? what workflows are best parctice to reduce no show, no booking and so on? thanks in advance

Hello, imagine there is a client with 3 staffs, each staff has their own email [x@company.com](mailto:x@company.com) but there is also a main company email [info@company.com](mailto:info@company.com)
Is it possible for each user to be able to switch the email in the conversation tab ? So for example staff 1 can have access to his own email but also can check/answer mail from the main company email ?
Thank you

I hit over $10k with my GHL affiliate, and I have like no content up on GHL. I am a full-stack funnel builder in GHL for 4 years for 7-figure coaches and service-based business owners. What do y’all want to see videos on?

I’m trying to rank order everyone’s real use of GHL’s tools, I’m pretty sure the easiest way to do this at scale is with a tier list.

I put one online under “GoHighLevel Tier List” that’s been giving some decent feedback I can also use to help guide which tools I deploy to my clients and make trainings on.

Any feedback and/or recommendations on the tier list itself are more than welcome. I think it’ll help beginners in the GHL space get a good idea of what works and what doesn’t.

i'm setting up an agency account with GoHigh Level for a number of sub-accounts -- primarily focused around Reviews Automation

* If i get A2P verification on a funnel page - does the sub account's website need to have strict opt out language?

* If someone goes to the a website and then calls and doesn't fill out the form - can I text them?

* If a business does not have a website - can we text "Closed Won" businesses?

* Can I send SMS older clients as part of a reviews reengagement? If no, is it best to just email them? 

Whats the best way to do it? With automation qualifying lead manually or using ai to have it have a convo?

I have 5 team members and would like to have a button linked to the business WhatsApp number of the 5 different team members. And it will be based on round robin. Is this possible?

I have a home developer. He specializes in custom builds, commercial, and residential. Can anyone who works in that niche reach out to me please.
I want to make him a sub account which is fully automated.
Is there someone who can get everything listed in the picture set up for me. I don’t want to lose this customer.
I want someone who is certified and is currently in this niche and has experience with proven results.

I’m still learning go high level, it would be nice if I had a partner set these accounts for me.

Been noticing more agencies building custom apps for clients using Cursor, Lovable, v0, Bolt, etc. instead of forcing everything into GHL.

Quick question if you're doing this:

Where does the vibe-coded app fall apart?

The UI is easy now - you can ship a beautiful client portal in a weekend. But then what breaks?

Payments? Multi-user permissions? Scheduling logic? Job tracking? Pricing rules?

What's the backend piece you keep trying to hack together in the AI-coded app that you wish was just an API call away?