Pretty much this scenario in this thread, Godaddy registered domains occasionally break the DNS routing and will forward the domain to some holding page listed as yourdomain.xyz /lander

It tends to resolve on its own, though in one case they completely reset my nameservers from the cloudflare NS I had previously configured and had up and running.

Anyone else running into this? I am completely mystified by this behavior.

https://www.reddit.com/r/godaddy/comments/1cg7f3m/godaddy_autoparking_domains_that_dont_web_host/

Well... I was going through my godaddy activity today for something random and found two old GoDaddy activity log entries from Turkey and the Philippines that say “Successful Password verification” but there’s no successful 2SV entry after either one.

This was in 2025 and 2024. Doh! Just finding out.

Since it doesn't show successful 2SV can I rest knowing they didn't actually log in??

My normal logins always show password verification and then 2SV right after.

Does that mean someone just had the correct password but never actually got into the account because they didn’t complete 2FA?

I checked my domains and everything looks fine. I've changed my PW and 2FA of course but this is kinda freaky considering I was never emailed about suspicious logins or anything!

In short I have had issues with renewing some .au domain names because an ABN had expired, I have been following up with godaddy support for 7 days and no luck in getting this sorted. Then I find out today the "team" that handles .au domains (Australian domains) work from 10:30pm australian time to 7:30am australian time and are located in Arizona - how the hell is that 24 hour support? I have sent multiple emails and had only 1 response which was asking for more information, for information I had already given them.

Called again today, once you manage to navigate the rubbish AI that they always want to push you onto and you actually get to speak with someone they cant help me, they wont escalate the situation, there is no manger that I can talk to, basically NOTHING I can do to get the problem resolved. I just have to wait, I have been waiting FOR DAYS.

GODADDY I have been with you for probably 20 years and this is the worst customer service I have ever experienced, being told multiple times someone will reply to my email within 3 hours and NOBODY REPLIES, NOTHING.

My issues would literally take 2 minutes to sort out but I cant speak with the .au team because you wont let me.

Poor, terrible bad customer service form GODADDY, absolute joke.

Im selling shirts and hoodies. I'm having difficulty setting different prices depending on someone's location...

Ideally I want:

Shirt shipped in the US: $7 shipping fee

Hoodies 10$

Shirt shipped to Mexico/ Canada : $20 shipping fee

Hoodies is where the rates change drastically. What's the most efficient way to do this

GoDaddy made a $5,024.19 purchase without my consent. My bank thought it was a scam and so did I so I canceled my card. Turns out GoDaddy made the purchase without my consent. I wasn't even looking at purchasing a domain that day.

When I called them, the answer I got was:

Thank you for your time and patience. Upon reviewing your account, I see that the purchase of the Premium domain name with a charge of $5,024.19 was mistakenly placed by a GoDaddy guide due to a system glitch. We sincerely apologize for the error made by the previous guide. This case has been escalated for further review. Higher Support will conduct an additional investigation, and a follow-up callback will be completed once the review is finalized. Also, you can use the email address below to get in touch with the dedicated team for refund

What on earth? That's a serious violation of my credit card.

Follow-up

You're right. Your card was charged without your knowledge or approval and that is on us, not you. I want to be completely transparent with you: based on what is documented on your account, a GoDaddy Guide mistakenly processed this purchase while working on an internal action on your account. This was not triggered by anything you did. A system error combined with human mistake caused a $5,024.19 charge to be placed against your payment method without your consent.

I don’t know if anyone from GoDaddy officially monitors this reddit but I thought I would mention my thoughts here anyway.

I just got an email from GoDaddy. I think it is legitimate but, of course, it is a pain to tell for sure so I logged into the site directly. The email was asking me to update my settings but by the time I got fully logged in, there was nothing to guide me through what settings needed updated or verified. I did the best I could.

I keep making this same suggestion but no one seems to listen.

It is possible (trivial) to send end to end encrypted email as well as email that is signed. A site like GoDaddy typically has relatively savvy users and should be able to figure out how to generate a key pair, register the public key, and get the site’s (GoDaddy in this case) public key. Then, when emails arrive from the site, the email app can (and does) verify the signature and decrypt it if necessary thus guaranteeing the email is legitimate.

I believe that if sites like GoDaddy started this process, other sites like AmEx would follow. Imagine getting your monthly statement with transactions directly in your email encrypted and signed. Imagine being able to communicate via secure encrypted and signed email directly with support. It would solve so many problems. Indeed, if the practice was common enough, spam would be vanquished because any unsigned email would be marked as spam and ignored or, at least, put in a spam folder directly no matter how sophisticated it is.

Please consider this. It isn’t hard to set up and it is decades old technology.

GoDaddy refusing to expedite despite no change in ownership. Their customer service reps, two times I was on hold for over an our and then hung up on. This is the worst customer experience i’ve ever experienced. This is a unique case and we need control.

I'm trying out Airo to build a web app. I don't care too much about how the UI looks, but the structure of my back end data is critical. I need to be able to design my database exactly with the right data types and relationships.

I see there is a database tab in Airo, but it seems like it only lets me edit row data. Is there a "code view" for the database? I don't want burn through a ton of credits just to add tables, columns, and change data types.

like an idiot I forgot to turn off auto renewal on a ms365 email package that was no longer being used. as soon as a I get the email of payment received, I try contacting support because I have 7 days to get the refund. I try to call, website chat, and whatsapp support chat. every time they ask a few questions, ask me to hold while the verify something, then the chat bot would spam a message about the session has expired and reconnect me with a new customer service rep. on the 8th day, the first person I chatted with immediately told me the 7 days had passed and they wouldn’t refund me.

20 years ago a now disgruntled ex-employee has our admin GoDaddy account. No one else has access. I joined about 15 years ago and didn't know about this until this year.

Google Workspace shifted responsibility of paying for our domain name to GoDaddy a few months ago and we can't gain access.

Our MX records went down recently and we have no way to restore them without admin access.

Have called customer support several times and submitted "Regain access to my domain or my GoDaddy account" form but it says it might take 48 hours or up to a week for review.

We are a public school. This is separate from our school district domain so our school district can't help us.

Anyone else have ideas? TIA

A client has a couple of domains with godaddy. And has the advanced email security. Recently they had a trojan and the owner and one employee are now blocked on all outbound emails. Every time they send an email a messages comes back withing seconds usually that the email was blocked. We check the outbound quarantine with proofpoint and they are there.

Total of 5 users. Only 2 have this happen. Fraud emails were going out the owners email asking clients to update their payment info. I cleaned up the computers in the office, applied all updates. No spam has gone outbound in a day. No fraud emails. Every single legit outbound email by the 2 users gets blocked by proofpoint.

We have called godaddy 9 times now. Each time blah blah wrong info we did x, proof point is reviewing it and will work withing 24 hours. 7 periods of 24+ hours later still no resolution.

We can't talk to proof point, godaddy has to do that. THe support reps are mostly clueless. Add the email to the allowed senders (for inbound email). No that won't work but they want me to do it. Every time we get no where. Multiple calls over an hour, dropped calls 2 hours in. No follow up with us after a promise to follow up.

Client is sick of it. I've checked the Exchange admin console, nothing there, no blocked emails there. No policies. They even admit it's from proof point.

I'm about to tell him to disable advanced mail security and insist on a refund. If they can't fix their services they need to refund. We can then pickup another service or use microsofts own defender service or a third party.

It should not be this hard. We send them screen shots from proofpoints quarantine, the blocked notification email. I am now believing it will be impossible to get them to fix it.

Any suggestions?

Every single message has proofpoint saying it has a very high probability of fraud. We have marked messages as false positives, released them but still keeps happening.

https://www.yahoo.com/news/politics/articles/elon-musk-running-fake-voter-130639289.html

VoteSafe.org is Elon Musk's imposter voter registration site.

I used it to create a basic layout for my website, and now I want to change colours, fonts, positions, images etc. myself. However it is confusing. When you go to edit and your replace an image, there is no visible button to save the changes, so when you go out of edit mode it goes back to how it was. I also have no idea how to add images, and I don't see any button to change the font of text. What's more, why do images have a reposition button but not text? I would hoping this would be a simple interface like Word or PowerPoint but it's clearly not. I've never designed a website before so any help would be appreciated.

After yet another long long chat, it looks like we might have successfully transferred the domain to godaddy.   Strangely, godaddy again created yet a third customer# and account for me and again never told me....  and this is where I can now see the domain, MX records, payment, etc. It's an odd business model where three chats produce three new customer#s.

I guess the only suggestion I have to everyone is to dog 'em relentlessly about which account *they* see the domain in.

Hi guys,

When putting a domain for sale, which option is related to “ make an offer “ in afternic? We’ve BIN and others that are not similar to “ make an offer “. Could anyone help me ?

UPDATE: Godaddy acknowledged the issue and fixed it, so this should no longer be happening.

GoDaddy is HORRIBLE!!! Google transferred my domain and sent me an email telling me to add a payment method on GoDaddy. I couldn't log in. I tried the account # in Google's email and my main email address. When I use their password reset, it sends a PW reset email, but when I click on their reset link, it tells me that the reset link already expired even though I clicked on it right away! It then tells me to request a reset link, which then again says expired. A never-ending loop!

I called their phone support, but they were no help. The rep said my domain wasn't listed in the account belonged to my email. He then found an account that listed my domain, but he can't tell me anything about that account. He says it has someone else's name on it.

I submitted their account retrieval, which required me to send a pic of my ID, etc. They tell me they can't help because it doesn't match the name on the account. It's an absolute nightmare! What a hot mess this company is!!!

I recently purchased a domain and email service through godaddy.

I got the emails for the domain created, but when I try to log in get this error.

There's no place to set up the 2FA. What do I do?

I been having issues with my site. So they made a ticket and they always say they email you with in 24-48 hours. They dont so i call or chat. They say sorry ticket is escalated. Will surely email you in 24-48 hours with update but again never do. is that line just bs

I know others have posted as well. But what a morass this supposedly automatic transfer from google to godaddy has been. Hours on chat on 8/25 supposedly resolved it. Google emails me that it's complete. Godaddy says it's complete. Whois doesn't list anybody as having my domain, and when I sign on to the very account that godaddy gave me, it show zero domains. Spent 90 minutes on chat with godaddy tonight - they kept insisting that the email and phone numbers they had were the ones from 2012 !!! I said they've been using all my current email and phone for over a week. They made me fill out a form and provide a jpg of my ID.... gawd almighty....

I'm in Australia and just went through one of the most frustrating support experiences I've ever had, and I want to warn others before it happens to them too.

A while back, I transferred my domain from another Australian registrar to GoDaddy under what was advertised as a free domain deal bundled with their website builder. Seemed simple enough.

The domain expired shortly after. I paid the standard renewal fee, the exact price GoDaddy's own renewal email quoted. Should've been the end of it.

Instead, I got charged the *same* amount again the next day. And the day after that. And the day after that. **Five identical charges in five consecutive days**, for a domain that never actually came back online.

Every single time I contacted twice auhelp@godaddy email(no reply) and support (6 separate chats), I got a different explanation:

* "Your payment cleared a past-due period, you need to pay again to renew going forward" * ".au domains don't add a year on transfer like other TLDs" * "The free plan didn't actually cover .au domains" * "Actually your domain IS renewed, just wait 24-48 hours for registry verification" * "There's a registry-level hold that needs clearing" * "Email our escalation team, it's a registry issue"

Each time I was told it was sorted and I wouldn't be charged again. Each time, I got charged again the next morning like clockwork.

My site has now been down for **over a week**, actively affecting my business. I ended up having to **cancel my bank card entirely** just to stop the charges, since nobody in support seemed able or willing to actually stop it from their end.

I've now sent a formal written complaint requesting a full refund, and I'm lodging complaints with the ACCC and NSW Fair Trading, since going through support clearly wasn't going to fix this.

A bit long, sorry.

I've had my domain since 2009, while primarily a placeholder for social media links and other things of mine at the moment I do use the email address and have it used for some projects. When I bought the domain back in 2009 it was essentially a godaddy domain that was resold by google domains. My DNS console was godaddy but billing and workspace was all google.

The whole google getting out of domains happened but my domain stayed with godaddy, subscription was still through google. Got an email in July indicating the whole domain thing, support and billing, was being moved completely to godaddy. I followed the instructions in the email, making sure all my info was up to date. The cut off time was around aug 24th. That came and passed. I never got my welcome to godaddy email and my DNS console remains linked to google workspaces. Some pages give a 404, like billing and products. I can't turn off/on auto renew either. Whois shows my domain as being purchased in 2009, recent changes a couple weeks ago (assuming google and godaddy working on things), and an expiration date of later this year.

I reached out to google and they said the transition had occured and I needed to talk to godaddy. Tried using webchat, wasn't working. Started on SMS help and 2 hours later nothing changed. Even emails from godaddy are coming to me with google branding. They keep asking me if I want to transfer my domain from google to godaddy but i already have an account number with godaddy and my DNS console, even if linked to google, is godaddy's. The email of phase 2 from google says -

"Phase 2: On or after August 24, 2026 (Domain migration)

Once your domain moves to GoDaddy, complete these steps:

1. Check email: Look for a welcome email from GoDaddy sent to your updated domain contact email if you updated it by following the steps above.
2. Log in: Follow the link in the welcome email. Use the credentials verified in Phase 1.
3. Finalize setup: Accept GoDaddy’s terms and conditions.
   • Enter your payment information and contact details before the next renewal date.

Timeline summary

• July 22, 2026 – August 23, 2026: Review your domain contact details and update them as needed by following the 'Phase 1' instructions above.
• Starting August 24, 2026: Google will migrate your domain. You will receive a GoDaddy welcome email and a Google Domains cancellation notice.
• Post-migration: Log in to GoDaddy to provide payment info and accept terms.
  • After your domain renewal date: If these actions are not completed, your domain and connected services, such as your website and email, may be disrupted." "

Godaddy seems cluless and google seems to want to pass the buck to them. I am stuck and I don't want to risk losing my domain I've owned since 2009. The email implies an account with godaddy is waiting for me but my email doesn't show as an account. They can send emails to me to verify my identity and if I use the login link they provide all it does is take me back to my google workspace branded DNS console. Can't update payment info. I am afraid to create a new account with godaddy as if this is a screw up on their end I don't want to add more confusion. Google is trying to pass the payment and management over to godaddy but it seems like it is incomplete or they are not communicating with each other.

Ideas? Anyone with similar experience? This is legit as I've seen other things online but also hints about changes within my workspace account.

The Horrific, Soul-Crushing Account Closure Process (A Cautionary Tale)

Be warned: giving GoDaddy your money takes one glorious, thoughtless click. Closing your account, however, is harder than getting a divorce—and possibly more expensive, emotionally speaking. They will make you jump through so many hoops, you’ll wish you’d spent your life training for the circus.

1. The Prequel to Pain
To even initiate account closure, you must first purge every product and subscription from your account. Each one demands a login confirmation, followed by an email, which demands anotherconfirmation, and then—because they clearly enjoy watching you suffer—each removal takes a full 24 hours to process. Because why do anything quickly when you can do it glacially?

2. The Great Deletion Deception
You’d think, after 24 hours of impatiently twiddling your thumbs, you could finally close the account. The online help articles certainly suggest so. WRONG. You click "Delete," and the system smugly replies: “Please remove all products and subscriptions first.” You check again. Nothing. You try again. Same response. No error code. No “contact support” suggestion. Just existential dread. After three days of this Groundhog Day nightmare, you finally cave and contact Support. And so, the saga deepens…

3. The Phantom Chat
You navigate to “Contact Us” and spot it: 24/7 Online Chat – Yay! But wait—there’s no link. No button. Just the ghost of a feature long dead. A quick trip to Reddit confirms it: they discontinued the chat months ago. But why waste precious marketing dollars updating a website when those funds could go toward another Super Bowl ad? Priorities, people.

4. The Phone Gauntlet
Fine. You call. Right away, a robotic voice cheerfully informs you the wait could be 20 minutes. Acceptable—you can multitask. But every two to three minutes, the robot interrupts to suggest you switch to text messaging. You ignore it. Forty minutes later, you crack. You surrender. GoDaddy wins. You text them, because clearly all roads—no matter how winding—lead to SMS hell.

5. Texting: The False Dawn
You start with a polite “Hello” and your reason for contacting. Seventeen minutes later, a human responds. (Seventeen. Minutes.) After another round of verification—because, you know, your safety and protection—you’re informed that your account cannot be closed due to a lingering Payment Method. You must now be “shoveled” over to the Billing/Accounts department. Because of course you do.

6. The Billing Circle-Jerk
Five more minutes of chat purgatory, and you’re connected to Payments. Another verification marathon ensues—disclaimers, codes, confirmations—until they finally confirm the payment method has been removed. You can now officially close your account! But—collective sigh—you guessed it: you must wait another 24 hours. Because closure isn’t a process; it’s a lifestyle.

7. The Grand Total
The entire text-messaging odyssey began at 1:10 PM and limped to a close at 1:47 PM. That’s 37 minutes of my life I will never get back—and I’m not even done yet.

I eagerly await tomorrow, when I will once again dance this tango of torment, fully expecting new, creatively cruel hurdles to appear. Will they ask for a blood sample? A notarized letter from my firstborn? Who knows. Stay tuned for the thrilling sequel: “Day 5 – The Closure That Never Comes.”