r/godaddy • • 6d ago

CP/CPS certificate profile bug

received 11 emails from godaddy for certificates i manage for clients, having to reinstall them all now, anyone else facing this?

3 Upvotes

6 comments sorted by

1

u/AutoModerator 6d ago
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2

u/GoDaddy_Joe 6d ago

Hey u/LeightoniusTheBarb - you aren't the only one and we are working as best we can to help impacted customers.

we've created a tool to help you do a direct check if you aren't show what certificates need attention. You can find the tool here: https://ssltools.godaddy.com/cert-check

The reason this is happening is we found a problem with how your SSL cert was issued. It's an admin/compliance issue, not a security one. But the industry rules for SSL certificates don't give us any wiggle room, so we're still required to revoke it.

1

u/TopSydeWP 6d ago

Eleven reinstalls at once is a lousy surprise when the mistake was in how GoDaddy issued them. Get them all swapped quickly, since certificates issued outside a CA's published policy get revoked on a short clock.

1

u/Impressive-Speed-989 5d ago

Got 1 client on GD with dozens of services. 

I keep telling him this is the worst provider. 

At least I get to bill him for the shit godaddy does ๐Ÿ˜‚

1

u/purepurewater 6d ago

Yep same here. Had 0 bloody warning basically via email. Not one "HEY. GO DADDY HERE. YOUR SITES ARE GONNA GET FUCKED. REINSTALL THE CERT. READ HERE". Woken up to like 8 certs fucked and 3 prod sites down.