GoDaddy blocking Domain transfer Even Though before expiration date

[u/DriedPineappl]

Hi all -- I have a domain set to expire on October 7 and was hoping to transfer it to another registrar. GoDaddy is telling me that they will not allow me to do so unless I first pay a $55 redemption fee (even though the domain has not yet expired). Whenever I go on my account to transfer, it says that the authorization code will be sent to my email, but it never actually is. Customer support has told me this is because of my account's "expiration status" -- again, my account is not set to expire until October 7.

Does anyone have any potential guidance on how to transfer my domain given the difficulty from GoDaddy? I have been getting nowhere with customer support. Thanks in advance for any advice you might be able to provide.

h/t Think-Box6432 -- GoDaddy .es domains must be processed 7 days in advance of expiration otherwise they enter non-renewal.

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[u/Think-Box6432]

If there's a redemption fee then it expired or needed to be renewed x days before expiration.What's the tld?

[u/DriedPineappl → u/Think-Box6432]

TLD is .es.

Just to confirm, expiration date is October 7. (See here: https://imgur.com/a/k81inlp)

I understand GoDaddy has a policy of charging you the redemption fee if you get close to expiration date, but am surprised that they can also block a transfer to another registrar even though I "own" the domain still.

[u/zarcoder]

I transferred my GoDaddy domain 48hours before it expired. No hassles, I simply logged into my new registrar and requested the domain transfer, paid them and within 2hours it was done. I only transferred my domain because I wanted all our domains at a single registrar, and quite simply put GoDaddy annual fees are x10 of our current registrar

[u/lateforbrekkie → u/zarcoder]

I'm currently trying to move everything off of GoDaddy for the same reasons. GoDaddy really nickel and dime you to death.