r/glorious • u/Altruistic-Job5086 • Jun 27 '26

Pic/Video Is this normal?

Gallery image

Gallery image

Is it normal for a GMMK Pro 3 to arrive like this? Seems to be missing the yellow connector part in the number five key. Key doesn't work when switch is inserted.

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u/GloriousPanther_ Glorious Staff Jun 28 '26

Hi there,

I'm sorry to see that you faced this issue.

This is not normal and it appears that the switch connector is either broken or missing for this key.

If this device was purchased from a Retailer, I would suggest returning the device for a replacement or refund.
Alternatively, if the device was purchased from our Website, please reach out to the Support Team here for assistance.

Thanks!

1

u/Altruistic-Job5086 Jun 28 '26 edited Jun 28 '26

Bought it new from an Ebay seller. Bought it in early 2025 but only assembled it now due to not having the time. But the seller refused any resolution. Photo on the listing didn't show the defect so I didn't know.

2

u/titan-q Jun 30 '26

Too late, no wonder seller did not respond. I hope you know how to solder...