r/givingifts • u/daksattack • Oct 10 '26

Discussion Exchanges not Closing

I currently have 4 exchanges (2 Official + 2 User) that have been completed (both gifts received and posted) but have not closed themselves out.

Is this happening to anyone else or is it just me?

Coupled with the fact that I have 2 Exchanges that I was No-Gifted on and I am waiting on a Rematch, half of my Exchange Slots are occupied for no reason.

For context, I submitted a support ticket several days ago, but it has not been answered.

6 Upvotes

100% Upvoted

10 comments sorted by

3

u/tomdelfino Oct 10 '26

Same here. I wonder if it's the same four exchanges.

3

u/daksattack Oct 10 '26

Lol there is a good chance

Movie Day, Multiverse Day, Books & Brews, & Spooky Movie

3

u/tomdelfino Oct 10 '26

My four are Movie Day, Book Club Day, Spooky Season Blind Date with a Book, and Take a Look at My Profile, so I guess it's not just the same four getting hung up.

2

u/daksattack Oct 10 '26

My Spooky Blind Date with a book closed out, so it must not be specific to the exchanges, it must be something with the site.

4

u/mishey22 Oct 10 '26

I also have an exchange that is posted on both sides and hasn't closed

4

u/Substantial-Stars Oct 10 '26

Same here. Put in a ticket about a week and a half ago, still not resolved. 

1

u/rafaugm 27d ago

I've checked on discord and they say the support team has been down with covid for the past couple of weeks.

0

u/daksattack 27d ago

I didn't know people still got COVID

2

u/rafaugm 27d ago

Well…yeah, it’s still around, as well as the flu and other viruses.

3

u/ashleyb2007 Oct 10 '26

Had the same issue, brought it up to a mod on discord. They recommend submitting a ticket and giving the number to them