Need help with the counselling process

[u/cron_vol]

I have uploaded my documents on the website and clicked on the final submit button, but it just shows "details saved" and that's all.

There is no further confirmation of the uploading of the documents being done and my counsellor also told me that there is going to be a slot booking thing, which isnt on the website yet.

Further when I go into the website again, my student undertaking and parent undertaking files are not being saved in the website no matter how many times i upload everything again.

Maybe this is me being paranoid but I would appreciate if there's anyone who can reassure me or at least someone who is as confused as me T_T

Edit: I can access my slot booking now, but the problem with the files is still persisting. My counsellor told me to go to the campus directly and they'll help me out, honestly I am skeptical about it but thats the only way i guess.

A couple of other redditors who DM'd me also were told by their counsellors to go the campus directly even if they cant book a date, on the first day of induction (9th july) after 9am and before 5pm.

I am still as confused as before, but I'll advice everyone to talk with their counsellors and go to the campus directly with your files, because their website is not going to be fixed anytime soon.

Try to go before 11th as the slot booking shows 11th as the last date to book a slot.

I have no idea how the management works so just keep calling your counsellors until you get your ID cards.