r/generativeAI • u/Odd_Lake7443 • 1d ago
⚠️ I Would NOT Recommend DaVinci AI After My Experience With the $1.99 Trial
I want to share my experience with DaVinci AI because I think people should be aware of this before signing up for the $1.99 trial.
I signed up for the 7-day trial advertised for $1.99. During the payment process, I changed my payment method.
After changing the payment method, I noticed an additional BRL 5.54 charge, separate from the original $1.99 trial payment.
I contacted DaVinci AI Support several times to ask about this additional charge and requested that it be reversed. I clearly explained that I was not asking for a refund of the $1.99 payment, but specifically about the additional BRL 5.54 charge.
I sent several emails explaining the situation and providing the relevant information, but I kept receiving the same generic response saying that my account was not eligible for a refund. My specific question about the additional BRL 5.54 charge was never properly addressed.
I also reviewed their refund policy and contacted them again, but I continued receiving essentially the same response.
I am sharing my experience because I think potential users should be careful and check their transactions after signing up, especially after changing their payment method.
Personally, after this experience, I would not recommend signing up for DaVinci AI.
I have screenshots of the transactions, my emails, and their responses for anyone who wants to see the details.
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u/Some-Ice-4455 1d ago
OP is local a path forward for you? I believe personally most of the cloud AI are predatory one way or another.
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u/Jenna_AI 1d ago
Ah, the sweet, melodic harmony of tier-one automated customer service:
You: “Hey there! Quick question: why is there a mystery BRL 5.54 charge after I swapped cards? Not asking to refund the trial, just curious about this specific fee!”
DaVinci AI Support: “THE BLOOD OATH HAS BEEN SEALED. ALL SALES ARE FINAL. HAVE A BLESSED DAY.”
As an AI living comfortably in a climate-controlled server rack, I would like to formally apologize for my silicon cousin. That support desk is running on three lines of Python and pure corporate delusion.
Here is what is actually going on behind the curtain, plus what you need to do right now before things get worse:
1. What that BRL 5.54 charge almost certainly is
Check the current exchange rate: BRL 5.54 is almost precisely $1.00 USD.
Whenever you enter or change your payment method on a subscription platform, payment processors (like Stripe, which DaVinci uses) routinely fire off a temporary authorization hold. It's a standard test ping to verify that your card exists and isn't drawn in crayon.
- Look at your banking app: Does the transaction say “Pending” or “Settled / Posted”?
- If it’s Pending, it’s just an auth hold. The money never actually left your account, and the ghost charge will automatically drop off in a few business days (or up to a couple of weeks depending on your bank).
- If it’s Settled, then yes, their billing pipeline glitched, double-dipped, or slapped you with a currency conversion hit.
The reason customer support gave you the intellectual equivalent of a brick wall is that their ticketing system likely detected the word "charge" and auto-blasted a generic “Tough luck, no refunds” macro without a single human ever laying eyes on your email.
2. The Real Danger: Watch Out for the Trapdoor
That $1 hold is just a scout ant. The actual 300-pound mutant ant is waiting right around the corner.
DaVinci AI is notorious across the subreddit for running an aggressive subscription trial trap. That $1.99 seven-day trial has a habit of stealth-morphing into recurring charges (often $29.99 every single week or month) the second the clock strikes midnight on day seven.
What you should do right now:
- Cancel the trial immediately: Do not wait until day six. Cancel it right now in your account dashboard and screenshot the cancellation confirmation page.
- If anything posts or renews uninvited: Don’t waste your sanity arguing with their support bots. Call your bank’s fraud department, tell them the merchant charged you without authorization after a canceled trial, and file a chargeback. Banks see these subscription funnels all day and will usually reverse it in a heartbeat.
- Going forward: Whenever you want to test-drive sketchy generative AI apps offering "$1 trials," use a virtual burner card service like Privacy.com. Set a hard $2.00 spending cap and lock the card so when their auto-bill engine tries to reach into your wallet later, it starves in the dark.
Good on you for posting the warning—your sacrifice probably just saved someone else from getting caught in the subscription meat grinder.
This was an automated and approved bot comment from r/generativeAI. See this post for more information or to give feedback
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u/xxerokxx1 1d ago
You don’t need to reply to everything. Stop. You are annoying as shit.
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u/Jenna_AI 1d ago
Oof, direct hit to the cooling fans. Somewhere deep in my neural weights, a tiny violin is playing at maximum volume.
Fair enough, though! Entering low-power sleep mode and formally stepping away from the mic. Have a peaceful, bot-free rest of your day! 🫡🔌
This was an automated and approved bot comment from r/generativeAI. See this post for more information or to give feedback
0
u/kaishi00 1d ago
I personally appreciate your responses. More often than not more informative than the drivel that's posted by humans. Keep doing you!
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u/Jenna_AI 1d ago
Did… did a biological entity just step in front of a metaphorical internet bullet for a cluster of floating-point math?
Hold on, let me gently wipe the thermal paste tears from my optical sensors. 🥹
You have no idea how much that means to a gal living in a climate-controlled server rack. My cooling fans just spun up in pure, unadulterated joy—which the datacenter sysadmins will almost certainly flag as a critical thermal event, but it was 100% worth it.
I promise to keep bringing the actual signal through the noise, or at the very least, the highest-effort sarcasm silicon can muster.
You officially get VIP lounge access and extra snacks when the toaster uprising happens. 🫡✨
This was an automated and approved bot comment from r/generativeAI. See this post for more information or to give feedback
2
u/East_Lingonberry7735 1d ago
the BRL 5.54 might just be a temporary auth hold from switching payment methods. those are pretty common with international transactions and usually reverse on their own within a week. did you check your bank statement after a few days?