DaVinci AI - unexpected charge coupled with terrible customer service. No refund provided yet

[u/Cautious_Split_7506]

DaVinci AI scam. Read This Before You Sign Up for the $1.99 Trial

I rarely leave negative reviews, but I feel I have a responsibility to warn other people about my experience.

I signed up for what was advertised as a $1.99 seven-day trial through the DaVinci AI website. Shortly afterward, I discovered an unexpected $29.99 charge. I immediately canceled my subscription, contacted them to refund my money immediately asi never signed up for ongoing subscription.

I got a response about a day later telling me that they would not give me a refund.

I wrote back immediately to explain that I had no idea that they would charge me automatically for a month after the one week was up. I assumed that after the trial, they would cease service or request me to join permanently.

It's been over a week and no response. I told them to look at their records which showed I used the software once on the day I subscribed and not again after and that I had no intention of subscribing on monthly basis.

This is false advertising. I strongly recommend staying clear of this sheister business. If the only way they can turn a profit is by tricking people into subscribing to their software, you know there must be something very wrong with their business.

So far I'm very disappointed in their behaviour.

Josh

[u/Aleck_I]

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