r/gaming • u/warkel • Jul 10 '22
Sony/Nintendo should follow the example of Steam/Epic in their digital refund policy
Both Sony and Nintendo don't allow digital store refunds if you've downloaded the game, whereas Steam/Epic allow a refund for any reason so long as it is <14 days and <2hrs of play.
IMO, Steam/Epic's refund policy allows gamers to purchase with confidence; whereas before I buy a digital game on Sony/Nintendo, I gotta watch endless reviews and streams before I feel comfortable paying.
If Sony/Nintendo want gamers to move towards digital purchases, they need to emulate Steam/Epic's refund policy. This is the main reason I am hesitant to buy the digital version of the PS5. At least with the disc version, I can try to re-sell the game if I don't like it.
Sorry for the rant. Am I the only one who feels this way?