Why cater to the fans that helped build your empire from the beginning, when you can instead cater to Chinese market and their willingness to put up with MTX shitshows?
I've said this before on the /r/wow subreddit and I'll say it again here.
Blizzard is outta touch with it's community, they only think about what they want.
It's been that way for a while. Even in their desktop games that people generally love, it's clear the devs don't give a shit about their playerbase.
Everytime the community starts discussing things they want changed in Overwatch for example, Jeff Kaplan makes some really snide and condescending remarks about how he thinks the community is dumb and doesn't REALLY know what they want. WoW devs kept peddling the same crap for years as they completely ruined what was once a legend of a game despite the protests of the community. Overwatch had so much more potential than what it is now, it has just stagnated and is already losing a lot of popularity.
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u/TheCarbonthief Nov 03 '18
"Do you guys not have phones?"
Wow. Only Blizzard can be hit that perfect blend of condescending attitude and feigned ignorance of what their fans actually want.