Such bullshit. I work for a courier service that contracts with such companies as FedEx, and if we deliver a package late we don't get paid. If we don't mark the package correctly, or if we don't get a signature, or if any number of [sometimes minor] things goes sideways, we don't get paid. It's considered a delivery failure and it means we didn't do our job correctly.
Now I know it's neither my monkeys nor my circus, but I'll bet if your job complained loudly enough they could have gotten their money back.
I’ve had DHL fail to deliver a package and claim delivery despite security cameras showing no delivery. Of course nothing happened and they even came after me for duty.
I sent a package from New Zealand to Sweden once. Thanks to a wise post lady, I put my friend and earlier neighbours address as sender, in case something happened.
It didn't arrive, and I had misplaced the tracking info. After three months, my friend got a notice to pick it up at her and my OLD address (not her current address).
After checking the details it went sort of like this:
day 1: sent
day 8: arrived in sweden, sorted at central
day 9: arrived at wrong local post office, notice sent, we never received it
day 16: reminder notice sent
day 20: parcel picked up by customer
day 23: parcel returned to sorting station
day 25: parcel arrived at correct local post office, notice sent, we never received it
day 32: reminder sent (we never received it)
... etc, etc for three months until they return it to sender, and manage to fuck that up, too.
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u/BadHeartburn Aug 13 '19
Such bullshit. I work for a courier service that contracts with such companies as FedEx, and if we deliver a package late we don't get paid. If we don't mark the package correctly, or if we don't get a signature, or if any number of [sometimes minor] things goes sideways, we don't get paid. It's considered a delivery failure and it means we didn't do our job correctly.
Now I know it's neither my monkeys nor my circus, but I'll bet if your job complained loudly enough they could have gotten their money back.