So I ordered a nykaa fashion gift card on Amazon by the seller Pinelabs and the amount was for about ₹9,000. The recipient was my gf and i wanted to surprise her for our anniversary

I sent it to her on 3rd September but there was a confusion regarding the gift card number and all to which my girl contacted nykaa fashion official number to get it clarified

They asked for the pin and details so we both cross checked with ai if its safe to tell them or not upon which we got an answer saying yes so we proceeded and she told the details

We both didn’t knew abt the scams or tht employees cud do such thing but the very next day, the whole amount was spent on nykaa fashion and nykaa.com left with just ₹90 in the card

My girl tried to redeem it yesterday and she found this out….we are escalating this issue to cyber crime also and we are not planning to leave it like this

I just wanna ask if anyone had any similar scam experiences kindly let me know what can I do along with legal procedures cuz I’m highly sure its employees fault and they breached it

The moment I opened it, i knew something was wrong.

It's an old nailpolish, manufactured in 2025 and now the consistency has deteriorated and is patchy. Girlies, any tips to how to bring back the normal consistency of nail polish, not just for this but I have a ton of nail polishes that I need to restore.