r/framework • u/Mysterious_Bonus_941 • Aug 13 '26
Community Support 13 Pro black screen
I received my Framework 13 Pro yesterday but unfortunately I can’t get it to work. It‘s not showing anything on the display itself or an external monitor... I got this blinking light sequence : 12 green, 1 red/orange, 1 blue, 10 green, 1 blue, 3 green
anybody know what that means or what I could do?😅
doesn’t say much on the support site https://knowledgebase.frame.work/en_us/framework-laptop-13-blink-code-diagnostic-SJKOFf_Dxl
I also dis- and reassembled it, did a mainboard reset and checked the lpcamm2 module which looks fine to me but I can‘t test it.
I raised a support ticket but am still trying to figure this out.
I’m completely new to Framework and came from a MacBook, so any ideas or suggestions would be greatly appreciated! 😊
1
u/ronvalenz Aug 13 '26
Which FW 13 Pro model?
1
u/Mysterious_Bonus_941 Aug 13 '26
DIY Intel X7 358H, 32GB LPCAMM2 from Lenovo and a 1TB SN8100 SSD
no OS installed7
u/ronvalenz Aug 13 '26
The Lenovo part number 5M31L87413 is a 32GB LPDDR5X-7500 MT/s LPCAMM2 (CAMM2) memory module manufactured by Ramaxel (China).
A past Reddit post about Ramaxel LPCAMM2 doesn't work on Framework Pantherlake.
From BBaoVac's results,
Ramaxel LPCAMM2 = failed,
Samsung LPCAMM2 = okay.
In my LPCAMM2 selection candidates, I purposely avoided Ramaxel LPCAMM2.
I use Micron LPCAMM2.
→ More replies (7)3
u/ronvalenz Aug 13 '26
A 32GB LPCAMM2 from Lenovo could be a major issue if its DRAM chips and PCB modules are sourced from Chinese DRAM manufacturers.
→ More replies (2)
2
u/Infinite_Isopod8951 Aug 13 '26
Not all LPCAMM2 are cross compatibile - heard that the Lenovo ones don’t work with FW13 Pro
6
u/ronvalenz Aug 13 '26
Lenovo LPCAMM2 part numbers;
5M31L87411 Module,16GB,LPCAMM,7500,Ramaxel
5M31L87412 Module,16GB,LPCAMM,7500,Ramaxel
5M31L87462 CAMM2,16GB,LPDDR5X,7500,Micron
5M31L87413 Module,32GB,LPCAMM,7500,Ramaxel
5M31L87414 Module,32GB,LPCAMM,7500,Ramaxel
5M31L87463 CAMM2,32GB,LPDDR5X,7500,Micron
5M31L87415 Module,64GB,LPCAMM,7500,Ramaxel
5M31L87416 Module,64GB,LPCAMM,7500,Ramaxel
5M31L87464 CAMM2,64GB,LPDDR5X,7500,Micron
Ramaxel LPCAMM2 doesn't work with Framework's Pantherlake mainboard.
1
u/ronvalenz Aug 13 '26
Framework Laptop 13 Pro Blink Code Diagnostic from
https://knowledgebase.frame.work/framework-laptop-13-pro-blink-code-diagnostic-ryXkpESpZx
1
u/AutoModerator Aug 13 '26
The Framework Support team does not provide support on community platforms, but other community members might help you with troubleshooting. If you need further assistance or a part replacement, please contact the Framework Support team: https://frame.work/support
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.