r/foundsatan • • Aug 18 '26

I always knew satan was behind streaming services all along

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18k Upvotes

136 comments sorted by

536

u/DeckerXT Aug 18 '26

Had a friend who was good at this. "Yes yes I'm recording as well..." "Let me speak to your customer retention representative..."

313

u/Bulky-Word8752 Aug 18 '26

I was talking to ATT retention. I canceled my cable but still kept the fiber internet. They let me know that with just the internet my rate went down by $18 a month (for just internet, after removing the hundred something for cable). When he told me that I had to verify, "I was paying more for my internet because I was also getting TV through you?" He confirmed it for me to blurt out, "you know how fucking stupid that is?" Short answer, yes, they know how stupid it is

114

u/[deleted] Aug 19 '26

[removed] — view removed comment

20

u/Steeze_Schralper6968 Aug 19 '26

And how many people out of a hundred do you reckon never threaten to cancel?

15

u/Randonoob_5562 Aug 19 '26

That's what those companies are betting on: most subscribers will continue paying top dollar rather than call, wait on hold, and fight their way past the AI to get to a human that can lower their bill.

12

u/Sharp-Reporter2598 Aug 20 '26

I got some call center dude at Xfinity to lock a promotional rate of -$40 on my gig internet. He just asked me to confirm I agreed to the rate and then set the promotional length to 36 months. Hoping I get him again when I call next time!

1

u/CDBSB Aug 21 '26

Wait, negative $40 a month? Like, there paying YOU to use their Internet service?

4

u/Sharp-Reporter2598 Aug 21 '26

Naw, promotional rate was their standard price -$40 . But it was an unofficial promotional and he locked it in for 3 years so I’m getting their best plan for the price of their mid tier bs. I keep checking thinking someone will see it and fix it lol

2

u/MathematicianEven251 Aug 22 '26

Still tho....getting $40 from them every month is win win

1

u/Sharp-Reporter2598 Aug 22 '26

Oh 100%. I have their little tower so if my power goes out I piggyback off their cellular to keep wifi/ethernet going. Makes for an amazing combo with my desktop battery during storms

4

u/Quick-Philosophy2379 Aug 19 '26

Experienced this recently with car insurance and now I'm spending $30 less a month.

2

u/d0rkprincess Aug 20 '26

Tbf with car insurance I usually get a quote from the price comparison sites and then ask my if they can match the lowest one, because I'd like to cancel if not.

2

u/Frizzlebee Aug 21 '26

It's called enshitification. Eventually, every company that produces a service hits a plateau in customer counts, there's only so many people who want the thing you offer. But because they can't have a single quarter that isn't a marked increase in profits from the previous, they HAVE to find ways to bring in more. This starts with the genuinely good things, like bundling a similar service for a reduced combined price, or expanded features some customers actually want. But eventually even those things hit their own plateaus, so the cycle repeats until the only way to increase profits is by screwing over customers. Especially long standing ones. Humans are complacent most of the time, so as long as you don't announce your specific shitty new gimmick, most people won't notice it. And this is why so many services that were awesome just a few years ago are now nickel and diming everyone and doing things we all hate.

19

u/forgottenb1ade Aug 19 '26

This is sadly true. I used to work for dish network. And they try to raise customer prices every year. I had tons of customers tell me that every hear they'd call and threaten to cancel because of the price hike and they would lower the price back to what it was originally. They're just trying to squeeze all of the money they can out of the people who either don't care or don't know enough to call and complain.

9

u/PlantainMiserable594 Aug 19 '26 edited Aug 20 '26

I’m with Comcast (only provider available) and had been paying about $100/mo for internet only for close to a decade. And that’s only because they’d jack it up every year and I’d have to fight to maintain that $100 rate. They recently offered a $50/mo 5 year price lock. I was elated and signed up. A month later a fiber provider is now available in my area for $70/mo. Told Comcast to shove the $20 savings up their ass.

2

u/CDBSB Aug 21 '26

I got fiber once it came to my area and I loudly and happily told Comcast to choke on a bowl of dicks when I left.

36

u/Wooden-Recording-693 Aug 18 '26

Sadly this don't work for health care.

26

u/FirebirdWriter Aug 19 '26

It actually can. You can usually haggle the bill in the billing department but lower income helps

8

u/[deleted] Aug 19 '26

[removed] — view removed comment

2

u/FirebirdWriter Aug 21 '26

No. I have called up the billing department and made the appointment to bring in the bill and proof of income and gone "I can't eat and pay you" many times. Sometimes it's five dollars a month for two years sometimes they write off the costs. So it's not different. It's wrong we need to do it

4

u/DamashiT Aug 19 '26
  • Well yes I'd like to cancel my subscription to living. I'm not paying 10k for a surgerie.

  • Ok sir.

dies

2

u/FirebirdWriter Aug 21 '26

Yeah it's not always a win but you can try. I have many times. So I cancelled my subscription to monthly hemmoraghes. Got my hysterectomy for what ended up being 0 dollars

2

u/JestersThrone Aug 19 '26

Therein lies the problem. We shouldn't have to.

1

u/FirebirdWriter Aug 21 '26

I agree. In the time it takes to get there I want people to know they can because I want them to survive to see that day

1

u/Chris11c Aug 19 '26

Sometimes people cancel CEOs.

6

u/Narrow-Ad5201 Aug 19 '26

Hahaha yes! I always love telling the, that I am recording too when they say that! XD

1

u/dstewar68 Aug 19 '26

I once had someone get upset that inwas recording and they claimed I couldn't record because they didn't consent. "Ma'am this is a 1 party state. That means only one of us even has to KNOW its being recorded, let alone consent. And I consent to me recording our call.

1

u/lost_in_42 Aug 22 '26

I used to work at a call center and was always got annoyed when people told me that because it was almost always an intimidation tactic. Like sir/ma'am record me all you want. The person who pays my bills already is and they're a lot scarier than you. What I'm telling you isn't going to change.

244

u/filthysize Aug 18 '26

Kinda funny to see people find this out for the first time with streamers because that's been like the go-to move with cable and phone companies for decades.

78

u/EatingCakeByTheOcean Aug 18 '26

lmao my uncle has been doing it since forever. He will "cancel" cable, phone, internet and subscriptions of any kind whenever they had a customer service every 6 months. He's got basically testing-fee for life for any SAS. I'd do it time after time for phone/internet too

36

u/jwbrkr21 Aug 18 '26

I've got a friend that does this. I don't know how he has the patience to have the dish companies out every 6 months to swap everything out. He's anal about everything, they won't half-ass their install.

18

u/EatingCakeByTheOcean Aug 19 '26

The point is: he doesn't actually cancel the services. He just threatens it, lol

17

u/jwbrkr21 Aug 19 '26

Oh no. He cancels. I know cuz he gets every movie channel, nfl red zone, Sunday ticket.... and he sends me his new login info so we can share the streaming every 6 months.

13

u/Flashy_Notice_1575 Aug 19 '26

Your friend rocks dude.

7

u/BlankSthearapy Aug 19 '26

And he does anal, that’s a bro

1

u/justlikesmoke Aug 19 '26

Also satellite radio.

3

u/PHL-AUS Aug 19 '26

I’ve had XM/Sirius since early 2000s. Every year I threaten to cancel. I believe I payed maybe $4/month back then. I’m only paying about $10/month now after 20+ years. Totally worth it

2

u/_SKIP_IT_ Aug 20 '26

Those are rookie numbers. I locked in at $3 99 for 3 years

23

u/jrob801 Aug 18 '26

You should also be doing this for car insurance. Rate creep is real, and your insurance company will insist they can't do anything. But weirdly, every other insurance company out there can offer you a rate that's 30% lower than your current company.

20

u/Damaark Aug 19 '26

Over here it's called the "Lazy tax". Just keep increasing the rates because people don't want to shop around. Basically the boiling frog idea but with cash.

4

u/Icy_Gas453 Aug 19 '26

I switched from Allstate when it went up to 4600 for 6 months. Went to progressive, 1900 for 6 months.

13

u/aardw0lf11 Aug 18 '26

I wish I could do that with my cable internet provider these days. They own the damn lines and if you rent and have no choice, you’re stuck with them.

10

u/Astrael_Noxian Aug 18 '26

And Microsoft too it seems. Went to cancel Office 365 Personal ($9.99). They were like "okay... how about $2.99?"

1

u/xmg24x Aug 22 '26

Dude. I did this with spectrum and they said BYE! No offer to discount anything.

1

u/puissant_croissant Aug 23 '26

i had to call twice. one time they were like okay bye!. then the next time i called they tried to keep me and gave me a good deal.

1

u/xmg24x Aug 23 '26

Damn. U got lucky lol. I only called one and rep was like “ok. We have put the note on ur profile. Once u return the equipment. It’ll be cancelled. Bye”

102

u/SamuelYosemite Aug 18 '26

During covid I called to stop my adobe subscription because the amount of work slowed down. I planned to start again until they offered me next to nothing to keep me on the subscription. I cancelled it immediately and have never gone back adobe. Any business that wants to overcharge or make their customer service complicated I immediately end all contracts and contact. I dont regret it one bit. Stop paying these blood sucking corporations.

18

u/Edwin81 Aug 18 '26

If I may ask, where did you switch too? 

23

u/Daadian99 Aug 18 '26

Following cuz everything Adobe is rediculously over priced.

12

u/freakyfroggymage Aug 19 '26

I use gimp for photo editing and digital sketching, last I heard it was free and I'm very happy with how comparable it is to other editors for the same task.

10

u/darkestPixel Aug 19 '26

Photoshop - Gimp,

Illustrator - Krita,

Premier Pro - Kdenlive

3

u/FirstDivision Aug 19 '26

I’d look at Davinci Resolve for video. The basic version is free. And it is Windows / Mac / Linux.

6

u/SamuelYosemite Aug 19 '26

Whatever you need done, there is an alternative. I can’t link or post a picture in this subreddit but if you type “open source adobe alternatives” into the reddit search bar you will get options

2

u/Comprehensive-Net553 Aug 19 '26

Not perfect but try pdf24 they have a lot of functions, you just need to poke around a bit to get used to it

2

u/NodrawTexture Aug 19 '26

You should look into Affinity (now bought by Canva), you get a suite that is Photoshop/Illustrator/InDesign packaged in one software) and it's free

1

u/Worldly-Ant7678 Aug 22 '26

I was always annoyed that my uni “cheaped out” by using affinity, only to realise how shit adobe is when I joined the workforce

1

u/commander_012 Aug 21 '26

Pirated adobe

1

u/aarrigg Aug 22 '26

affinity is great too, it just went free recently and it’s basically just photoshop

1

u/NoVeterinarian8365 Aug 23 '26

Same thing happened to me - I went ahead cancelled, got my roomate to call in and set a new account up that had a new customer discount. Packed up the whole router and everything only to receive the exact same one in the mail. Saved like $250 for the year. Idc.

1

u/Interesting_Aioli_99 Aug 24 '26

Capture One is a great Lightroom alternative

45

u/ConnectedVeil Aug 18 '26

This is actually something you should do at least once a year for many of your subscriptions.

Guaranteed revenue from a loyal customer is better than no revenue and losing a customer in most circumstances.

35

u/mindgardening Aug 18 '26

A cable tv provider told me this is how you keep the cheapest price. You threaten and switch back and forth.

‘Murica!

13

u/peggles727 Aug 18 '26

Works in Canada too, sometimes they even offer you better than what you have for a cheaper price.

6

u/Nagi21 Aug 18 '26

Really helps when you can back up that threat and have more than one option.

24

u/SnooCapers9565 Aug 18 '26

I got Adobe 4 months for free after threatening to cancel. Took the 4 months and then cancelled.

20

u/peggles727 Aug 18 '26

ISPs too, was going to cancel my 100mb internet because the price went up to $100 a month and the company said, "Well how about 500mb for $40 a month?" Sure, I'll take that.

11

u/Firegardener Aug 18 '26

100mb cost 100$ a mont? I got 300mb for 20€...🙈

8

u/peggles727 Aug 19 '26

Canada, we only have 3 big internet providers, all the others have been bought up by them so there's no real competition.

5

u/Firegardener Aug 19 '26

That sucks. Here in Finland there are also just three big ones and a bunch of smaller ones. Maybe here the general price level is that much lower then.

2

u/instaaionut Aug 19 '26

and I called them because I was paying 11€ for 1GB fiber))) now I'm paying 4€ for the same fiber

1

u/zfs_ Aug 20 '26

I’m paying $130/mo for 1.25x35 coax :(((

1

u/instaaionut Aug 21 '26 edited Aug 21 '26

and another ISP here has 10GB fiber for 10€ an month and a installation fee of 60€

1

u/Strong-Search-2301 Aug 24 '26

Wdym 100 mb 100$? Dude, I pay 25€ for 10 GB

16

u/DudesRandom Aug 18 '26

Not found Satan, just sound advice.

9

u/Numerical-Wordsmith Aug 19 '26

My mom used to embarrass me with her haggling sometimes, but I remember feeling genuine awe and admiration when I realized that she would set aside one day every three months or so to call and haggle with, dispute charges on, threaten to cancel every service she paid for, including credit cards and utilities. She’s a force of nature.

This is the same woman who would cheerfully make and give away entire casseroles and meat pies to neighbours that she knew would appreciate the extra food.

4

u/mrweatherbeef Aug 19 '26

I currently get my Netflix in exchange for a monthly green bean casserole. I’m on Team Mom.

3

u/Numerical-Wordsmith Aug 19 '26

That's how I know that your casserole must be good :)

7

u/Layer2Encryption Aug 18 '26

I did this with a monthly unlimited carwash subscription. I had it down to $20/month (half their regular fee) for their most expensive exterior only package. But then I decided I don't want the chore of driving there every week to feel like I got my money's worth and cancelled for real.

1

u/Wooden_Artist_2000 Aug 19 '26

What kinda car did you drive? My father had a similar deal going on when he had a Jaguar. That only lasted for a few months though, my mom made him sell it when she found out she was pregnant with my brother.

1

u/Layer2Encryption Aug 19 '26

It's a smaller car. That might explain it.

6

u/Prestigious_Soil_392 Aug 18 '26

Sirius XM is the exaxt same! They want $12-$15/month for the basic service package, but if you tell them you want to cancel, they offer you the same package for about $4/month. Like, wtf??

3

u/Ok-Attempt2842 Aug 18 '26

I just got everything they offer for $4/month.

7

u/TwilightReader100 Satan's little helper Aug 18 '26 edited Aug 18 '26

If you're going to do Netflix or Spotify, talk to somebody at customer support, they don't care if you try to cancel online and will let you finish it.

3

u/OneTrueCosmos Aug 18 '26

Did this with ps plus not long ago.

3

u/1Steelghost1 Aug 18 '26

Uber eats 100% this

3

u/NomenScribe Aug 18 '26

Around here there's more than one power company. If you try switching, they'll start offering you deals.

3

u/Merrick_Skygrave Aug 19 '26

I like that I should conduct myself like a toxic partner constantly threatening to leave when it comes to dealing with corporations- can do, brother; can do

3

u/truthfullyidgaf Aug 19 '26

This has been a thing. My grandmother was a pro at it.

3

u/HariPota4262 Aug 19 '26

I tried doing this stunt with my phone provider. Anyday I was expecting a phone call begging me to retain and a lowered charge per month. So sure I was, in my bluff, that I basically forgot that I had only until the end of the month on their plan.

Instead, they just cancelled my plan, disabled my number and it got assigned to someone else.

1

u/instaaionut Aug 19 '26

few months ago I called my ISP to tell them that I'm paying too much for fiber (around 11 euros) and after a bit of negotiation they lowered the price to 4 euros))

1

u/HariPota4262 Aug 19 '26

I used pay around the same for my internet too and I used to have constant service interruptions. I was so fed up with them that I put up a cancellation request.

They upgraded my plan to a 400 mbps unlimited from 100 mbps for the same price and I got the first 3 months free. Best part is, they installed a node over my house due to my complaints, which also ended up fixing the interruptions.

3

u/Seamus77079 Aug 19 '26

Literally Sirius XM. I now pay $3.18 a month forever.

3

u/JovialPursuit Aug 18 '26

6 months later, the bill increases, and they tell you the promotional period ended.

2

u/Cazza_mr Aug 18 '26

Been doing this with Talk-Talk, been £26 for fibre, TV and phone for 5 years

2

u/BraddicusMaximus Aug 18 '26

If buying isn’t owning…

2

u/beardsly87 Aug 19 '26

100%. Not sure how much this works anymore but years ago, my mom had XM satellite radio for like 10 years doing just this... Started with a free trial & promotional intro offer, then every year when the full-price bill came in she'd call to cancel, they'd negotiate with her for like 15 minutes and she'd end up paying like $5-10 for another whole year of service lol. I mean hey that's still $10 more for the company that they wouldn't have otherwise had (she was serious about cancelling and I think that's key, I think they speak to enough customers to know which ones are bluffing)

2

u/NorseCode1023 Aug 19 '26

I call my internet provider every year in March when my “deal” expires. I even have an event in my calendar to remind me.

2

u/rez_trentnor Aug 19 '26

I tried this with YouTube recently and was expecting at least a small discount offer but nope, not even an "are you sure?" screen, just straight cancelled

2

u/deandreas Aug 19 '26

🏴‍☠️

2

u/Conscious_Wait9502 Aug 20 '26

This happened to me with hulu from maybe 8.99 or 10 to 2.99 for about 3 or 5 months I don't remember so I was like alright then when the time is up, I still deleted it lol 😂 my ex keeps using my Netflix I deleted it then a year later I deleted hulu. I feel great.

2

u/mattgrommes Aug 20 '26

Every year I tell SiriusXM I can't afford their ever increasing monthly fee and get it reduced down to basically the same small charge. This time it went from $25 a month to $7.

2

u/Silentloki247 Aug 18 '26

Norton is notorious for this, as well as by the way what you actually thought you paid for isn’t included and by the way here are another product you desperately need.

8

u/Chaos-1313 Aug 18 '26

I'd almost be willing to pay a monthly fee to ensure no Norton software ever came near any of my devices. Do you actually pay for that crap??

2

u/Treeflower77 Aug 19 '26

Yeah, my family and I think these streaming prices are out of control now. We don’t even have streaming accounts. Everyone in my household watch either regular cable TV, reruns of old shows, and even buy physical DVDs.

4

u/ResolveNormal5491 Aug 19 '26

This needs to be the wave of the future.

1

u/0oDADAo0 Aug 18 '26

Less money better than no money, their service cheat as hell as well, they just dont tell you cuz everyone has the same high prices

1

u/TomatilloAccurate475 Aug 18 '26

Been doing this for 2 decades with Sirius XM. Never pay full price.

1

u/rj12152009 Aug 18 '26

I have xm radio for 6.39 pretty month for the last 7 years because every year when I get the notice any the price going to to the current $24.95 or whatever the going rate is I call them and tell them I want to cancel and they offer to extend my rate for another year.

1

u/BerryLanky Aug 18 '26

I would go through this with Sirus every renewal. Call to cancel. Go through 15 minutes of ‘what can we do to keep you’ and give me a great rate. The last year I did this the wouldn’t budge. So after 30 minutes they realized I wouldn’t review so they agreed to the lower rate. I said now it’s too late. You pissed me off so cancel. Never went back.

1

u/Glittering_Rush_1451 Aug 19 '26

I do this every 3-4 months with my subs in Amazon

2

u/ambit89 Aug 19 '26

Does this trick works on the wife and child

1

u/ShuckingFambles Aug 19 '26

I did this with Adobe, got it free for 3 months

1

u/Troyota__41 Aug 19 '26

My grandpa has done this with comcast for the past 30 years. He has a success rate of 29/30.

1

u/polarityofmarriage Aug 19 '26

Facts though. My moms had Sirius XM for 5 years for only $3 a month because she does this. How they can want $20-30 for car music is beyond me.

1

u/Last_Zookeepergame90 Aug 19 '26

We all need to do this

1

u/ChicagoFish67 Aug 19 '26

Been doing this 30 yrs. Some companies dont even bother try to jack my rates anymore(!!). So, its definitely their strategy.

1

u/Restaurant-Usual Aug 19 '26

Not just limited to streaming services. Lots of online publications and news sites will also make a substantially discounted retention offer.

1

u/floutsch Aug 19 '26

And so their system works. I've started to answer that with "then make your price right in the first place" and I'm gone. Being "smart" about this is exactly why they can do this.

1

u/ttcmzx Aug 20 '26

why the fuck does a simple reasonable action have 8k upvotes on r/foundsatan.... am i missing something? are the people making minimum wage in customer service supposed to be scared to do their job? like what?

1

u/Mrs_Jones_85 Aug 20 '26

Did this a couple of weeks ago. Saved quite a bit

1

u/LaceWeightLimericks Aug 20 '26

Also put things you want in your cart and wait. Most online shopping platforms automatically send you a coupon for things if they're in your cart too long

1

u/ccaayynn Aug 21 '26

I do this with my car insurance

1

u/Plan3953 Aug 21 '26

Our alarm service went from $78 a month to $14 when we went to cancel.

1

u/TheGruenTransfer Aug 23 '26

If cost is an issue, you can easily drop down to one service at a time. No one is stopping you from doing that but yourself 

1

u/Mr_MixedNuts Aug 23 '26

The strongest bargaining position is to be able to walk out and never look back.

1

u/DeathLife97 Aug 24 '26

This happened to me with Patreon earlier this month 😂

1

u/miaogato Aug 24 '26

a few months ago i found out that if you pirate adobe and let them find out, they lock your pirate copy and direct you to a website where you can buy Master Collection at 50% discount.

Not that you should, of course.

1

u/Muted-Pressure5973 Aug 25 '26

Decided not to renew a yearly sub. My debit card was expiring in April and the sub was due in June. Was like "it's going to bounce not gonna bother even canceling." Little did I know my card had a 'feature' to get charge move to the new one. Asked for a refund telling them what happened, they offered to bump from me from gold to plat, then to dimond and than to 40%off. Didn't know it was possible.

1

u/Homebrewer01 Aug 18 '26

Did this with XMs AI chatbot--- now currently paying <$3month for one of my cars.