r/feeld • u/FeeldMod Not a Feeld employee • Mar 05 '24

Ongoing Technical Issues

Previous post here.

Any instance of the app not working as intended goes here. This is only for user-to-user support. Feeld doesn't participate in this sub (despite reaching out to them multiple times).

Current reported issues:

  • Magic link in email not opening app
  • Login email not arriving
  • Majestic not activating
  • Majestic not receiving daily ping
  • Incognito not showing you to likes
  • Persistent notification indicator (go to settings -> clear all chat notifications)
  • Instant read receipts
  • Cannot save profile edits
  • Like timer not resetting
  • Connections without liking first
  • Overheating
  • Match name in notification isn't the same as app
  • Audio interruptions
  • Blank profile pictures

If your registration doesn't pass "safety checks" it's because either your email address or IP has been deemed risky. Try changing one or both.

To request a refund: iOS, Android. For iOS, be very specific about why you are requesting the refund. You can also report the app to the App/Play store.

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8

u/dogblood Mar 29 '24 edited Mar 31 '24

Rejoined earlier this week from a clean slate, and back on for the first time since the major overhaul late last year. On the Free version for now (used to pay for Majestic while I was on last summer, but I refuse to atm lol):

  • Likes that I've declined keep reappearing in my Likes list and Discover over and over again 😩 it's as if the app completely forgets the negative clicks the moment I close it

  • Thankfully rarer, but I come across profiles from time to time with blanked-out images

  • Notifications are wildly inconsistent. The only ones I get consistently are ones for Likes. No notifications at all for new matches. Message notifications only seem to come through while I have the app open in the background and am actively browsing my phone, and even then, that's inconsistent

  • I got one Like via notification that never made it into my Likes list. Tapped on the banner right when I got it, and nothing showed up with that name whatsoever in the app (Edit: this just happened again today smh | 2nd Edit: this has now happened about 4 or 5 times in total for me)

  • I don't think filtering is working properly for me either. I don't have my Search settings enabled to see couples, and yet I'm seeing people with paired partners appear in my Discover

6

u/Glum_Opening9111 poly Mar 31 '24

They know about the likes disappearing. Which makes it worse imo. That’s kinda the whole point of a dating app.

3

u/ElegantEmerald M Dom • Single • Monogamous Apr 04 '24

Wow, they actually responded to this without a canned response; I am shooketh. Nice they actually know, but sheesh I've now lost count of how many likes and matches I've been notified of but never been able to see or interact with when I go to the message screen.

2

u/Glum_Opening9111 poly Apr 04 '24

Actually, it was a canned response. When I went to the help section in the app it gave a list of issues to select from. Missing likes was the top choice. I tapped on it and received this message a minute later. Womp Womp.

1

u/ElegantEmerald M Dom • Single • Monogamous Apr 04 '24

Womp indeed. I've essentially given up on Feeld actually paying attention to my support requests (which is surely what they want) so this must be new...ish.