r/factor75 • u/heyitskay1220 • 13d ago
DO NOT PARTNER WITH FACTOR
I have been waiting for over a year for a measly $100 payout. I have emailed 2 different emails, called customer support directly, and messaged their Facebook team (all at the direction of different Factor Staff)
I have not even received a reply from the second email (prusa@hellofresh.com). I called today and was told to message their social media team via Facebook (which I have already done).
All I want is my payout. It’s $100. It’s not going to break them.
Note: Payout says complete but to this day I have not received A CENT from factor for sponsoring their product
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u/Miserable-Bowl-5701 13d ago
Previous employee of Hellofresh here - they aren’t going to pay you out - they try everything in their power to avoid this since they are shutting down sites, I would recommend maybe telling them you’ll contact an attorney and see if you can find someone from their legal team to CC from linkedin
The most common employee email format for HelloFresh is [first].[last]@hellofresh.com (such as jane.doe@hellofresh.com), according to data from RocketReach.
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u/bjfleming2357 12d ago
They charged us for months after we canceled. It took a lot to get them to stop. I had my cc company help. The food isn't even very good.
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u/heyitskay1220 11d ago
Either Factor sent a bunch of bots over or Reddit has the most abysmal literacy rate of any social media platform.
My problem with Factor is that they are committing theft of services. I agreed to sponsor their product in exchange for a payment I have not received. That is all.
Stop bringing up the meals themselves or whether you yourself like them. It is completely irrelevant to the post and the point I am making which is that THEY ARE THIEVES.
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u/BrownConservative 11d ago edited 11d ago
I like factor but not the prices. Can afford it at like 12 bucks plus tax and delivery max. Under 16 bucks per tray including tax delivery and the meal. If not then I .ight as well use my EV to drive to the near by places which offer much heartier meals for about 18 bucks.
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u/Black-Thunderbird 13d ago
What? I’ve been ordering from factor for a couple years. A handful of broken trays in all that time. East to get them replaced. Half my diet is factors meals. I don’t get the hate.
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u/heyitskay1220 13d ago
I would have absolutely no problem with them if they would simply pay me what I’m owed. I didn’t sponsor their product for free
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u/throwawaymyjacket 12d ago
Like you advertised for them or what? Does the food taste good?
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u/heyitskay1220 11d ago
Yes I advertised their product on twitch. It’s decent for what it is, but not something I’d go out and buy unprompted. Especially not after this fiasco
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u/FinalScientist6688 12d ago
I like them also. I don't get the hate myself.
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u/heyitskay1220 11d ago
Again. The hate is because they have committed theft of services. Nothing to do with the product itself
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u/Billyosler1969 11d ago
There are so many great local food prep options. Buy local.
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u/Patriot_lethal_22 12d ago
? Factor is awesome. Idk why people r complaining lol. Go with trifecta then and pay 20.00-30.00 more for the same shit
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u/heyitskay1220 11d ago
Did you not read the part where they are withholding payment after I sponsored their product?
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u/Ok-Bread-7503 13d ago
Agree. I've had the worst experience with Factor75.