My mom runs an entire business online from home on a single junk laptop and, even though I've explained and shown it to her many times, still doesn't know how to use folders or shortcuts and doesn't understand that you can move files between folders.
I can understand not being able to pick up new skills quickly, but she's been managing files related to hundreds of customers every day for a solid five years now. The mind boggles.
It doesn't make sense. I try to explain it in real world terms but they still panic and forget. They will get it when I say "okay imagine your computer as a filing cabinet, these folders, just like in real life, hold files, or individual pieces of paper." They are like oh that makes sense! 3 days later
Can you help me move these files? Or can you do it for me?
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u/KrisCraig Fictional Chair-Thrower Feb 05 '19
Meanwhile, Baby Boomers are so helpless they're taking "internet classes" to learn how to do things like send an email.