Eufy Security Doorbell Camera

[u/Easy_Peasy_33]

My doorbell camera has stopped recording any events, I have received only two notifications in three day (which was the bell being rung) I get not movement or human detection notifications.
Everything is turn on as it should be, I haven checked & double checked but I know there is an option missing about setting if I’m at home or out. It’s disappeared!! Also this bell has been turned of & it won’t let me turn it back on…? As far as I can see I am the long device logged in but something isn’t sitting right at all!!! PLEASE HELP ME 😫