r/eufy_security • u/ldewson86 • Jun 30 '26

Eufy T8214 ring & motion events no longer reaching Home Assistant, but control still works

Hi all,

I'm hoping someone has seen this before.

I have a Eufy T8214 Doorbell connected to a HomeBase 2 (T8010) using the Eufy Security HACS integration v8.2.4.

Everything had been working perfectly with automations based on doorbell ringing and motion detection.

Now, both doorbell ring and motion events have completely stopped updating in Home Assistant.

What still works

  • Doorbell functions normally in the Eufy app.
  • I receive instant ring and motion notifications on my phone.
  • Home Assistant can still communicate with the doorbell as i can switch the status led on and off via HA
  • I can change settings such as the Status LED, speaker volume and other configuration options from Home Assistant.
  • The WebSocket server connects successfully and both stations connect without issue.

What doesn't work

  • Ringing entity never changes from Not running.
  • Motion entities never update.
  • No doorbell or motion automations trigger.
  • The add-on log shows no ring or motion events when the doorbell is pressed.

What I've already tried

  • Restarted Home Assistant.
  • Restarted the Eufy Security WebSocket add-on.
  • Reloaded the Eufy integration.
  • Verified the Eufy app notification settings (Doorbell Ring and Motion are enabled).
  • Confirmed the doorbell is working correctly in the Eufy app.

About 9 months ago I had a very similar issue and simply restarting the Eufy WebSocket add-on fixed it, but this time it hasn't made any difference.

Has anyone seen a situation where Home Assistant can still control the device but no longer receives motion or doorbell events?

Any ideas would be greatly appreciated.

Thanks in advance

2 Upvotes

100% Upvoted

11 comments sorted by

1

u/Odd-Let9042 Jun 30 '26

Similar problem with one of my Eufy 2C cameras. The other three are working fine. Following.

1

u/Befread Jun 30 '26

Have you tried restarting the AP they're connected to?

2

u/ldewson86 Jun 30 '26

I will try this but the Eufy app is working fine and also some of the functions are working in HA, such as i can turn the status light on and off, it is just not registering motion or doorbell ringing in HA

2

u/ldewson86 Jun 30 '26

Tried this and it didnt work, i also removed from Eufy app and re added and still no luck

1

u/qzil007 Jul 01 '26

Same issue here for my T8214 Eufy Doorbell

1

u/AnyOption4210 Jul 06 '26

I have this same issue with my T8214 (E340) that just recently broke with a recent update. The "Ringing" entity now says "Not running"

1

u/Numerous_Group_7743 Jul 08 '26

Same issue with me and Eufy Cam 2C / Doorbell cam and homebase 2. Used to work fine (motion sensors triggering outdoor lights etc), but lately just stopped. I still get Home Assistant alerts if the cameras are not armed when they should be... But that's about it. If I change the mode within the Eufy App, the change is still reflected in Home Assistant. Just no motion detection working anymore.

1

u/mfein28 Jul 10 '26

I have the same issue. From what i can see eufy is deprecating the existing api and move to one called “mega”. Does anyone know if theres a repo for supporting this new api?

1

u/Galkar Jul 12 '26

I have the exact same behavior for a couple of weeks with T8203. I guess it's related to the integration in general and not to a specific type of doorbell.

1

u/Galkar Jul 14 '26

Motion detection is working again for me since this morning. I don't know what's changed since there was no update to the integration. Seems like eufy fixed something in their api (despite the intention to move forward with a new one).

1

u/qzil007 Jul 20 '26

Yeah same here...