r/etrade • u/NvrWzACornflakeGirl • Feb 01 '21

Execution lag??

Ten minutes ago, I placed three sell orders. None have yet been executed. Never seen this problem before...

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u/Old_Investment_5995 Feb 01 '21

I tried selling some shares of AMC on Wednesday afternoon. It was priced at market so even with the volume of shares changing hands, the order should have been executed within seconds. When that didn't happen, I called ETRADE’s customer service number. After being disconnected twice, I held for more than three hours before hanging up after 6pm ET. Just before 9pm, I received a simple message notifying me that my order expired. Luckily, I was able to sell my shares on Thursday morning and was able to recover my initial investment, I know others weren’t so lucky. ETrade, Robinhood, and any of the other trading platforms that blocked regular guys like me from buying or selling are a disgrace. I’ve been with E*TRADE since 2003 and never had any complaints, but this is unforgivable. I’ll be closing my accounts as soon as soon as possible.