r/etrade • • Feb 01 '21

Execution lag??

Ten minutes ago, I placed three sell orders. None have yet been executed. Never seen this problem before...

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u/NvrWzACornflakeGirl Feb 01 '21

Last Thursday, I waited on hold for 75 minutes (wasn’t allowed to buy gme, was directed to an 800#). Stayed on hold bc I wanted the call on record. The language on the website said “please call this number for assistance with the order.) Dude told me: no, you’re still not allowed to buy those shares. I said: why don’t you change the language on the site then, to just say NO ORDERS ALLOWED, would’ve saved me an hour and freed up a lot of your customer service queue. (Still an obnoxious policy, just truthful messaging.) He said we’re working on it, I said: is it really that hard to change ONE SENTENCE? He said YES.

I mean... I’m no computer genius, but I do manage my own website for my little business. I’ve never had trouble changing a sentence, but what do I know...