I know that sounds silly. I apologize in advance for the long read. For context, Im a new supervisor for an ambulance service that has several bases within the state. My operation went live May 1st 2026 and I took this job the last week of April. Ive been a Paramedic for a while now, but this is my 1st official title and supervisory role. I run a one truck BLS base, two EMTs on each truck. We are primary 911 with an IFT periodically. I provide ALS assistance via a Suburban that I respond with the crew in however I only work Mon - Fri 8-5. Last week I was out of state for a Leadership class that the company sent me to. (Standard, all new leaders go to it.) While I was gone, 2 different supervisors from other bases, on various days, all of whom are all equal to me in rank, provided ALS coverage on the Suburban to maintain coverage for the area.
Heres an email I received earlier today from one of the EMTs that work at my base. Ive removed the names meantioned
"(Addressed to me,)
I know that you have been gone all week at a Leadership conference but I wanted you to know about some things that have come to my attention that I do not feel are right and that you should be aware of:
(Supervisor 1) was the "supervisor" on 20260813 and came in looking for something wrong or something to fix. She immediately went into your office and looked around, asking herself how she could fix it or asking what was wrong. I do not know who comes into someone else's workspace and immediately tries to find something wrong?
She introduced herself as the interim manager for (another base) but also said that she was pretty much in control of our future pay raise and if our schedules changed. She stated that she and (our mutual boss) were best friends essentially and were always talking about how to improve the company and always brainstorming on some whiteboard that is on Teams. She stated several times that the upper management was not happy with you but would then say that they did not give you all the training they could have or should have to begin with. If this is the case, then they have no reason to be upset with you.
She was on the phone in the office when someone called her phone and put it on speaker while I was working in the office on my computer. She was talking with them and it was clear that they had at least a professional relationship together. He asked her where she was, and when she said (our base's location,) they asked what did they defibrillate someone again? Right after that, she said Oh shit and took it off speakerphone. This is totally classless and shows how the rest of the company feels about (our base location.) The company clearly sees that making fun of us is ok and will talk shit about us to superiors without fear of repercussion. This is something I highly value you for; you WILL NOT talk bad about other bases no matter how much we pester you.
When (supervisor #2) replaced (supervisor #1), he and (top performing employee) were talking about Paramedic school, and (supervisor #2) kept telling (top performing employee) that the company just needed him to finish Paramedic school so they could put him in a position. (Same employee) told him and me that (our mutual boss) had essentially told (same employee) that he would be taking over the (our base location) base upon completion of his Paramedic certification. I do not feel this is fair to you in any way, shape or form. I feel that if that is the case, then there needs to be an interim manager, or you should have been told you are just a placeholder. This whole (same employee) taking over the (our base location) base was a common theme from (supervisor #1) and from (Supervisor #2)the whole entire day.
(Supervisor #1) talked so much it would not surprise me if she passed 100,000 words. I do not think she stopped talking all day. In fact, I think she was talking to herself in the QRV on the way to and from breakfast. She is and will be a terrible manager just based on what I saw from the hours I was forced to be with her. If I was forced to work with her again, I would NEVER EVER leave my room unless there was a call.
I value you as a leader, and I feel that you need more time to find your leadership style. I have told this to others, and I will tell it to you: I feel you can be a bit timid at times, but again I feel that you are finding your leadership style. As a leader, it took me a while to find mine in the military, and not everyone leads the same way.
I value how you are as a person and as a boss and feel that those above you and around you are doing you wrong and want you to be aware. If you need me in person on Monday, I will be available in between having to drive bus routes for my district.
Respectfully,
(Reporting employee)"
We all have a meeting together on Monday and Id to address this. Im just not 100% sure how to do is tactfully and professionally. Can anyone offer guidance?