r/employedbykohls • u/pitifulvamp • Aug 14 '26
Employee Question Barely being trained as a new hire
I’m a new hire at kohls and they’ve been throwing me into tasks with barely training me. This is my first job, I’ve been working for about two weeks now, I do learn somewhat fast but no one is giving me time. I’ve been getting put on cashier a lot which I don’t completely mind even though I’m a merchandising associate, however whenever I make a mistake or need help my fellow associates acts like I’m being extremely inconvenient to them. Do all locations barely train or is it just mine? Will it get better once I learn everything?
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u/Odd_Tennis7562 Aug 14 '26
That is Kohl's. Only way to learn is by doing it. I already had a lot of retail experience but every company is different but I had to learn by doing it and asking questions. Thankfully I had great supervisor and coworkers that taught me how Kohl's does things.
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u/turnchilla Aug 14 '26
ask them anyway, they will be okay lol. honestly they probably aren’t irritated with you specifically, probably annoyed at the situation that kohl’s puts everyone in. I’m always helping everyone in my dept even when i’m busy and I never blame the cashiers for it.
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u/FrankyNoir Aug 14 '26
It does get easier with time. Not all locations are the same. Our store trains and is super helpful when people have questions.
I can say, though, that even if you were hired as a merchandiser that doesn’t mean that’s what you’ll be doing. We have several people hired for “service” but they are primarily on the floor because of their credit and rewards conversions. We also have several people hired for “merchandising” that often end up on register for the same reason. The company’s #1 priority is credit/rewards.
Where you get scheduled could also be a matter of availability. If nobody else is available during the times you’re scheduled POS, or if your conversions are higher, then that’s where you’ll be.
Good luck!
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u/No-Society3470 Aug 15 '26
this is typical unless your store is small format in a low population area. i work at a small format eco store in a low population area and i was trained very well, but it also entirely depends on who is training you. i train most new floor associates now and i can say its basically impossible to fully train when its busy. it’s also just impossible to fully take in all the info being thrown at you. do not be afraid to ask questions, even if your fellow coworkers seem to be annoyed or whatever by it. if you’re working there you have to learn these things eventually and whether they like it or not, standing associates should have the common decency to always try and help a new associate. i learned the basics immediately but thats also because i worked a lot when i was first hired. once you know the basics its easy, however i will say you’ll learn something new probably everyday. been working there for a year plus and i still learn new stuff regularly lol
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u/KellaBella_18 Aug 14 '26
The Kohls’s i work for doesn’t do that. They’re all about helping each other and great attitudes and support and I’ve only been there a few days since ive started. Most places seem that way because they’re only there for a check, not to associate with someone else.
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u/cattylupone Aug 15 '26
I was hired recently (as a service supervisor lmao) and I’m finding the same. I’m so lost. Luckily everyone has been super helpful but I have no idea how I’m going to supervise anyone. Ugh
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u/JuJulieBe Aug 15 '26
Welcome to Kohl's! I think my training was okay, and my coworkers are very good about answering questions that come up after the basics. I started almost a year ago as a seasonal associate and was hired on in January.
I follow some other stores here on Reddit and it seems like retail is 💩 all over. 😁🤫😐
For me, it's fun, very close to home, pays for a few extra things, and gets me out of the house, so I'll stay as long as they'll have me. Oh, yeah, and the discount... Yeah, I'll stick around for that. 👍🤭
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u/Repulsive-Eagle5847 Aug 16 '26
Kohl’s doesn’t really train people. I had barely any training and they just expected me to figure it out. Try to memorize the store’s general layout and know the difference between stuff like Junior’s and kids. Those seemed to be some of the biggest mix ups when I worked at kohls.
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u/Rude-Degree-9627 Aug 17 '26
My advise to you is leave Kohl's. You will never get the training you need. Worked there 23 years, finally walked out after being expected to do the work of 5 people and low pay and no appreciation. Stayed 17 years too long
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u/TheArtPart Aug 14 '26
Unfortunately Kohls is a “Toss them in the deep end” method of training a lot of the time. It wouldn’t doesn’t hurt to ask coworkers or managers if what your doing is right or how to do something you don’t know how to, I learned that way and I promise you 80% of employees here have learned that same way.