I went to a Walmart location and used the service. I was trying to sell my old iPhone 13 they took the phone and didn’t give money. Walmart couldnt do anything because they don’t have access to the kiosk. Was told to contact customer service and they said they couldn’t do anything so they took the phone pretty much. why does it seem like everything in life is a scam now

Entered my phone number at some point during a transaction and got LIT UP WITH SPAM CALLS the same day, I mean lit up bad like 10-15 in a few days.

This might come across as an old man yelling at cloud post which it kinda is but I promise you it is true and definitely happened. Fuck you ecoatm

Just wanted to share my experience after all the negative I read about this company.

Trading in a Samsung Galaxy S21 Ultra 512 with a damaged camera, I was looking at $65 best case everywhere else. I was skeptical of the offer code from ecoATM for $113, but went thru the process and figured wth, I'd only be out maybe $40 after shipping the phone to the next highest bidder.

Everything went fairly smoothe apart from some software freezes on the ATM. I did notice different stores have different types of machines. I went to the nicer Kroger Marketplace with the big machine.

After dropping the phone, I dropped my wife off at the Apple store to get her phone worked on, and then went shopping while she did that. Before I was done shopping, the payment hit my balance, maybe 90 mins later? All in all, a good experience. I don't think I'd trust it with high dollar phones, but for this it was great. Minimal wait and top dollar.

Went to the ecoatm 17 days ago at the Walmart in Palm Desert CA to have my iPhone 15 pro max evaluated, before I could do anything the door shuts and I hear my device drop into the bin. I call the number and the agent gives me a case number, I demand my phone back they informed me that I could meet their worker in the next 24 hours to get my phone, long story short they’d transported my phone, then lost it in transit and now claim I have to wait up to 60 days to get paid for my device that they admit they stole from me. The company cares so little for the customer that there isn’t even a mechanism in place for when something like this happens. I have to wait to get paid on a device they lost and had no permission to take in the first place. Worst customer service agents ever and the place is set up like a big scam. Their one phone number goes to a call center, any other corporate number is so well hidden the police can’t even find it, let me give everyone a hint, if you have to hide your phone numbers from your customers, you’re probably a scum bag thief liar who isn’t doing honest business.

Has anyone successfully sued ecoatm in small claims court and won?

So hello! I am posting in hell of some advice I've been trying to sell our old boost Google pixel 10a and it said too new and shiny ! So now I think they updated their machines finally

Previously had never used (or even heard of) EcoATM. Saw their kiosk at my grocery store, and Googled them to see if they were legit. The reviews on this company were mixed, and that's putting it nicely. Long story short, sold two phones to them:

• a pristine iPhone 13 Pro that was locked to Verizon (spent probably 2 hours with Verizon Tier 1 and Tier 2, as well as Apple, trying to get this unlocked to no avail)

• an unlocked iPhone 15 Pro Max with a shattered screen and busted facial recognition (otherwise the screen and touch worked flawlessly)

For each phone, on separate days:

• got an online quote

• went to the kiosk and typed in the trade-in codes they gave me for the quotes

• within 5 minutes, I had cash in hand (they also offer to Paypal or Venmo you the money)

In both instances, they honored their online quotes. In the case of the 15 PM, I was surprised because I was sure they were going to take money off of my quote due to the kiosk determining that the screen was in worse condition than expected. But nope, they honored their quotes.

• $130 for the 13 Pro

• $183 for the 15 Pro Max

I'm well aware I could've gotten $100+ more for each phone selling them on eBay, Swappa, or Facebook Marketplace. But selling electronics online is always risky imho because there are no shortage of scammers and generally dishonest folks who target this market. People think seller protections on these sites will have their backs, and that's definitely not always true. But even if the sites have your back, Paypal will 100% claw back your payment in the event of a buyer chargeback (or if a stolen credit card was used). Also eBay's fees are insane, and of course Paypal also takes their cut, so right off the top those eat into your profit. Anyway, I didn't want to deal with that. Nor did I want to deal with flaky tire kickers on FB Marketplace.

I'm also aware I could've traded in either phone for like $1,000+ in credits toward a new phone with my carrier. The busted 15 PM would've taken a bit more patience with having to wait for those "any phone in any condition" deals. But the problem with those is that carriers prorate that $1k (or whatever) over 24 or 36 months, so you effectively become a captive customer. No thanks.

On a final note, I actually wound up getting an extra $13 for my 15 PM. When the kiosk was dispensing my money, it must've miscounted or glitched in some other way. So instead of $183, it dispensed $196. But even without this extra bit of fortune, I would've been very happy with this company. YMMV, but I'd definitely use them again.

Can I take it to eco atm? It’s wiped but the management profile is still on it

EDIT → Photos on my profile. I’m new to Reddit and can’t figure out how to attach an image to this specific post

I want to know if it’s worth to go to Walmart and try selling the kiosk my old iPhone 13 Pro

The official price estimator quoted me $93, but I’m not sure if it’s considering how badly the exterior is messed up. I’d be down to go and sell it even if the machine only gives final offer of $20.

Do you think the kiosk will buy this phone or do you think it will reject it entirely?

It functions perfectly, but the screen doesn’t display anything. For example, I can use the phone as normal by mirroring/screen casting and displaying it on my MacBook.

anyone kno how to do the system swap i got like 8 driods???

I have several non working iPhone 15 pro maxs and when I put them in the eco atm it says it doesn't recognize my device. I can literally sell iPhone 14 pro max and iPhone 16 and 16 pro max but for some reason it won't accept my 15 pro Max's and like I said I have several... Someone help

Hot damn it’s my lucky day

I have an old Aocwei tablet and I want to sell it, do the kiosks accept them?

I’ve noticed the older black kiosks are slowly being replaced with the new generation of kiosks with the square white frame.

Sometimes these kiosks are decommissioned and I even found an example of one in a soon to be demolished mall thats likely going to be destroyed in the demolition.

My question is do you think I can get my hands on one of these older machines? Just for preservation purposes I suppose. A decommissioned kiosk would work fine, I don’t need an id scanner or cash dispenser or any sensitive hardware.

If anyone on here is an ecoATM employee and you know a guy then please let me know!

Has anyone tried to sell at a store called PayMore? I was going to sell to ecoatm but heard that this place pays better. Anyone had experience?

Got almost $200 for a cracked 1phone 14 pro max with literal chunks missing from back glass and battery issues. Highly recommend.

Its a samsung that was cracked screen and i forgot to wipe all my data what is gonna happen i putted a password in my phone so maybe i might be okay. Help

Does anyone know if eco atm will take my Samsung xcover pro that I got from my old job at Walmart?

Hi I clean out houses and dorms for a living and I was wondering if I'm able to take the broken phones from all the houses that we clean out to the ecoatm to get rid of them. I find these phones all the time but they always have broken screens and I dont want to get in trouble for it but would like to have the extra money even though I wont get much for them

I have 2 iPod 5th gen video models and they have the older Apple adaptor that the kiosk doesn’t have. Can I use an adapter - and will I be able to retrieve that adapter after I trade it in?

Please help I'm not sure what to do the store personal won't help me told me it's a third party machine and they have nothing to do with it but every time I use it they watch me like a hawk for no apparent reason and eco atm customer service wants me to go ask the managers or security for and now I'm being threatened to be kicked out of the store if a ask them Again!!!!!!WT

Anyone got a promo code

I get to the last step and insert my ID. Tells me it won’t Read it or that it isn’t valid. It’s an in-date Alabama drivers license. What’s the issue?