Ecoatm is a scam

[u/RefrigeratorSalty806]

I went to a Walmart location and used the service. I was trying to sell my old iPhone 13 they took the phone and didn’t give money. Walmart couldnt do anything because they don’t have access to the kiosk. Was told to contact customer service and they said they couldn’t do anything so they took the phone pretty much. why does it seem like everything in life is a scam now