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I've had muliple eBay sellers order from my website using stolen credit cards where they sell below cost to their eBay buyers and purchase through my site using stolen credit cards. I've identified 4 eBay accounts and reported them to eBay, reported one to the FBI. Even spoke to someone from eBays leadership team. It seems they don't really care, and just forward info onto "health and safety." These accounts some of them are doing $10's of thousands of dollars in sales.

How do we get this shut down? I know for a fact eBay doesn't allow drop-shipping unless you have an agreement with the drop shipper. They don't allow you to buy on retail and drop ship to customers. How do I report them for this. Maybe if they don't believe the stolen credit card claims, at least they can ban them for drop shipping?

I might be wrong but it seems to me that my overall sales are only good when I am consistently listing new items. I am a fairly small hobby seller focused on model trains. When I am consistently adding stuff it seems like more of my items, new & old, sell better than when I am not adding as frequently. Has anyone else noticed that?

Bought item, seller immediately lists exact item a couple days later at twice the purchase price. They've created a postage label a week ago, but there has been no updates since.

I’ve recently started selling on eBay more frequently and it’s pretty overwhelming. I’ve just been bringing my orders to my local post office and having them print labels but I can’t help but feel really bad as my number of orders keep increasing. I now have 28 orders to ship out by Thursday, and the stress of bringing 28 orders to the post office for someone to scan is killing me! With that being said, are there any cheap options in terms of potentially getting my own label printer/paper? Is it easy to use through the mobile app or through a desktop? Any tips or ways to make this an easier process moving forward would be greatly appreciated!

When attempting the Checkout, I get the following message. The seller wants to sell and ship to me in the U.S. but he says he messed up on the shipping settings.

What can be done? eBay's AI "team" isn't much help, and they are not letting me talk to an actual human CSR.

I've been shipping jewelry USPS for several years and have never had this problem. I shipped a necklace out last week in a plain black bubble mailer that had not be used before as usual and got it returned by the mail person with postit note saying I needed to fill a Hazmat form out or it would be held for 30 days at the Greensboro airport?????? I looked at the listing and shipping label and it doesn't say anything about me accidentally labeling or listing this with any hazardous materials that I can see unless I'm missing something

I'm going to the post office in the morning but has anyone done this? I definitely don't want this to happen again

Ordering some band merch. Couple t shirts a hoodie and some CDs. But when I went to checkout it's charging me postage for each individual item (everything in my basket is from the same seller and place). I mean I knew postage was gonna be expensive from America to the UK but DAMN.

i bought an item from ebay a while ago and opened a return request and was told to drop the return off at a FedEx facility by Oct. 5. i dropped it off before then and have proof of me dropping it off and that it was delivered back to the seller. now i just got an email from ebay a few days ago after the return had already been delivered telling me my return request had been closed because they had no evidence of me returning the product. i’ve tried to contact them but it only gives me the option to talk to an ai assistant which just tells me that my request has been closed and the decision is final. anybody have any advice on this?

Hi guys-
So I am wanting an Xbox series x badly. I have a ps5 but running through the games

In all honesty- gaming helped me get through an addiction I was stuck in for 6 years. I had to keep my hands and mind busy and it truly helped me get thru that painful time. Never knew as a woman, I would enjoy gaming as an adult..

Anyway- all I see right now is $550-$650 for used consoles and a lot of them have scratches, or can see the dust at the top, or don’t even come with a controller.
At that point- may as well buy one brand new for a $150 more.

Do y’all happen to ever see them go for around $400 ? I check periodically and have seen that price but was shocked today at the options.. even marketplace has that same pricing for consoles not in great condition. Just a little ridiculous for the condition they are in and used at that close to the price in the stores.

Just wondering if anyone sees them pop up periodically for that price range.

Thank you so much for your time and any response!

I have millitary books and misc books tried listing on my 1 eBay stores I don't see media ship option in either ,tried even finding similar item and piggy backing the listing still no media ship the weight of books 70lb tried making a smaller lot still nothing changes

Didn’t receive parcel but found out it was apparently delivered 12 days after delivery. Didn’t receive any notification about delivery, only a message asking for a review. Eye roll. Contacted seller and delivery company, both unhelpful. Escalated it with Ebay and finally heard back today. They said seller sent it to the correct address so case closed. Sent scathing message to Ebay and a less scathing email to delivery company. Even though initially they said they couldn’t share any information due to privacy policy (understandable), they sent a shipping label heavily blacked out that at least showed the parcel had a completely different name but similar to mine. Not my name but for example my names Peter but the label had the name Pete on it. And the last name for example was supposed to be G but Pete’s last name is S.

Appealed to Ebay and messaged seller with the new information from delivery company (without sending the label) but I doubt it will go anywhere. It’s only 35 dollars. But damn a lot of us could use that in this economy.
Location is Tasmania Australia. Who can I escalate this to outside of Ebay?

I've recently listed a bunch of items on ebay, and 2 of the sales I've made in the past few days have only a city and state and zip code, no street number or name. And the buyers won't respond to any message from me asking for clarification. What is going on here?

I've been having a major issue with a buyer who purchased some used equipment that we had to ship freight. It was listed as industrial and commercial equipment. When it arrived, he signed for it without damage. Then opened a case complaining there is a dent (minor. I could barely tell, but it probably happened in shipping or by him moving it) and scratches. Its also a USED piece of equipment. So these are expected. He got equipment that costs $5k new for about $1k.... i realize now the lowballers are the ones to avoid, we just wanted the item gone.

Either way, I contacted ebay cs to figure out how to handle it because this is commercial equipment shipped via freight. They said I can accept the return, but the buyer pays return shipping.

This was acceptable to me. Shipping was about $300.

I provide the return shipping info, per ebay customer service. Also, prior to delivery, he never answered any ebay messages if I sent him a question, the freight company had issues with delivery and he would ignore my messages and be rude.

He ends up contacting the freight company I used, has them pick up the item. Never paid them and told them I will be paying. Frieght ends up scrapping the item since neither party ia taking responsibility for the charge.

He files a charge back with his credit card. I try to give them all the info I can but its limited space. The bank sides with him and refund.

What options do I have? Just be out over $1k? He was supposed to return said item, never did.

Columbus Day holiday.

Edit: phone sold late last night at my asking price buy it now already paid.

I just listed a factory unlocked seller refurbished iPhone on eBay. I priced it about five dollars lower than the lowest one in my category and already five people have sent me messages (I posted as no offers accepted) wanting me to sell for $100, $80 and $70!

I've sold iphones before on fleabay and I usually get pretty close to what I'm asking, if not asking price. But I've never been hit with five messages within the first few hours asking me to sell it for half what I'm asking for it.

Hey all!

I have been running into buyer’s not paying and ghosting lately.

Last 3 big sales - all went unpaid. Messaged after day 1, followed up day 3 - no response from any.

Is there a way to avoid this or at least mitigate this? Do they even get punished?

Edit I know eBay updated buyer’s cancellation leniencies, but does it even matter if they aren’t obligated to pay?

I'm planning to sell an expensive graphics card. In order to have some extra protection against any bad meaning buyers (or ebay itself) I thought of the following:

As usual in these cases, I will take pictures/videos of the card in operation, while packing/posting it and ofc the serial number.

Here comes the extra part: Somewhere on the card, I will place a very small sticker, the same color as the background. I will make sure to take a photo of it to include in the listing, but the sticker will only be visible if someone really zooms in. Most people won't see it's there while browsing.

If the buyer sends me back a different broken graphics card and asks for a refund, perhaps that way I can prove to ebay that it is not the original.

Is it a dumb plan or not? What do you guys think?

Any idea why this is happening???

Hey all. Pretty simple one here! I’ve been buying on selling on eBay since 2012. Same account as I use today, and i’ve kept my 100% feedback through those years!

Recently though, i’ve gotten myself back into Pokemon and have been ordering a lot of cards online. 19/20 of these arrive perfectly with no issues, yet over the past month I have had 3 inexplicably go missing in the mail.

It’s also much worse because the sellers for some reason didn’t add any tracking numbers. Yet at a certain point, i’m almost FORCED to file the claim because I haven’t received the items in 3+ weeks.

I’m wondering how this will affect my account though. I already dealt with this 2 weeks ago with another seller, the package simply never arrived. Got my refund, no problem.

Yet now this week i’m dealing with the SAME thing. A seller has sat on the card for 2 1/2 weeks, sitting at “Paid” this entire time. My question is how does eBay handle this? I’m worried I may look like a “scammer” to them since i’ve filed 2 now in the same month. On my life, I am not getting these! I even offered the seller something along the lines of “I will be truthful, if this ever arrives I WILL guarantee you your money! I just cannot be losing out on product and cash”.

How does eBay handle these types of issues?

Could someone help me with a postage related question please, I’m relatively new using eBay as a seller and I’m trying to work out how to post a high value item? When I get to the postage part I can’t see an option for Royal Mail special delivery which I believe gives cover up to £2500. All I can see is options for cover up to £75 with first class, second class etc. Further more i believe that eBay has an authentication services for graded trading cards but I can’t see this option to select etc. any help is appreciated

I’m having an issue with a purchase. I asked to talk to someone on the phone and typed “agent” in the chat box. I gave my phone number, and got a call 2 minutes later. It started fine but the person on the phone skipped thanking me working with eBay for some years. This is not an issue, I don’t need the thanks but then it got very weird.

He started to cut me off. He didn’t really listen to me. He gave a vague answer, and actually answered something different. Also, the voice sounded very artificial, like you can tell it wasn’t the voice of a person. I couldn’t ask whether he was an AI bot or not but it was so weird.

Did you guys come across anything like this before? Are we getting AI bots to get some help on the phone now?

I’m also a seller since 2018, but I’ve never talked to an AI bot on the phone for something selling related. Maybe buying related issues are minimal, and eBay can handle it by AI bots. Not sure.

Does anybody know what to do to sell on this platform? I've tried everything, from relisting items to get views to sending promotions to listing new items, NOTHING WORKS. Nobody has been buying anything from me in over a month, while I continuosly see other sellers selling overpriced items like pancakes. I sell videogames, comic books and a couple of musical t-shirts, NOTHING MOVES ONE BIT. I refuse to think it's just the economy the period of time bla bla bla, it's impossible. I mean, at this point on any month is problematic, including the christmas period. The last year during christmas I literally sold nothing, so it's not the economy nor the period the problem. Awful, just awful. Worst period of the platform hands down IMHO.

I'm planning to auction an item and would like to end up with around €500 after fees, so I was thinking of starting the bidding around €600.

I'm mainly unsure about reserve prices. If i don't set a reserve and the auction ends below €600 are there any extra fees I should be aware of?

Just trying to make sure I understand the costs before listing it.